Description
Be the first line helpdesk support for staff utilising Council systems/applications/software, provide information, advice and guidance to staff at all levels.
Support the implementation, operation, maintenance and ongoing development of Council systems/applications/software and related business processes, including any required testing. Participate in working groups and project teams as required.
Deliver training to system users as required. Contribute to the training design and produce any associated documentation.
Ensure any system periodic processing, production of reports and other routines are carried out accurately and according to timetables.
Ensure that the integrity and accuracy of system/other information is maintained at all times, in accordance with industry best practice and compliant with all relevant information.
Skills
* Application support
* Applications support
* Support
* SQL
* Troubleshooting
* Data
* Technical support
* Data analysis
* Gap analysis
Employee Value Proposition
Scotland's fastest-growing local authority
Job Title: Applications Support Analyst
Location: Edinburgh, UK
Rate/Salary: .00 GBP Yearly
Job Type: Permanent
Trading as TEKsystems. Allegis Group Limited, Bracknell, RG12 1RT, United Kingdom. No Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at our website.
To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go our website.
We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice on our website for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.