Customer Service Advisor
Location: Colwick, Nottingham
Hours: Monday to Friday - 8am - 5pm
Career Progression + Supportive Team + Training and Mentoring + Competitive salary and benefits package
Join our dynamic team as a Customer Service Advisor in Colwick, Nottingham! In this fast-paced and varied role, you'll be handling customer inquiries via phone, email, and CRM, resolving issues, and providing effective solutions. You'll work in a supportive, close-knit team and have the chance to grow within the company, with clear progression into an Account Manager role.
You'll be part of a growing company in the recycling and resource recovery sector, helping customers achieve a zero waste to landfill solution and contributing to a sustainable future.
Key Responsibilities:
* Manage customer inquiries via phone, email, and CRM, providing excellent service and efficient solutions.
* Resolve queries quickly and effectively, ensuring customer satisfaction with every interaction.
* Make outbound calls to customers and suppliers, strengthening relationships and enhancing communication.
* Maintain accurate records and complete administrative tasks on time, supporting smooth business operations.
Skills & Experience Required:
1. Previous experience in customer service or...