Housing officer

Job Description

Housing Officer - Supported Living

• Location: Southbourne
• Salary: £14 - £15 per hour + weekend enhancements
• Job Type: Part-time (25 hours per week), Temporary with potential to become Permanent
• Flexible working hours

We are seeking a Housing Officer to join a values-led organisation that provides supported living accommodation for adults with additional needs. This role is ideal for an experienced housing professional who is passionate about delivering high-quality tenancy management and ensuring residents can sustain independent living.

Day-to-day of the role:

• Manage tenancy agreements, including sign-ups, renewals, and terminations.
• Support residents with rent payments and resolving arrears.
• Assist with housing benefit applications, queries, and liaising with local authorities.
• Act as the main point of contact for all housing-related matters.
• Ensure compliance with tenancy conditions and relevant housing legislation.
• Maintain accurate records and documentation relating to tenancies and housing management.
• Liaise with external agencies, including local councils, DWP, and support services.
• Support residents to understand their rights and responsibilities as tenants.
• Contribute to a safe, well-managed, and compliant housing environment.

Required Skills & Qualifications:

• Previous experience in a Housing Officer or similar tenancy management role.
• Strong knowledge of tenancy agreements, housing legislation, and housing benefits.
• Excellent communication skills with the ability to build positive relationships with residents and stakeholders.
• Confident in managing a varied caseload and prioritising workload effectively.
• Strong administrative and organisational skills.
• A proactive and solution-focused approach.
• Full UK driving licence and access to a vehicle is desirable.

Benefits:

• Competitive hourly rate with weekend enhancements.
• Flexible working options.
• Pension scheme and additional employee benefits.
• Supportive and collaborative working environment.
• Opportunity to make a tangible difference within a community-focused organisation.

If you are an experienced Housing Officer looking for your next opportunity within a supportive and purpose-driven organisation, please submit your CV and cover letter detailing your relevant experience.