DWP. Digital with Purpose.
We are looking for a Business Relationship Manager to Lead Digital Payment Services in DWP Digital.
DWP is the UK's largest government department. We are the biggest payer in the UK, serving 22m citizens and making circa £281bn in payments annually, generating 1/3 of the UK's BACS traffic.
The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us.
You and your role
As Lead Business Relationship Manager, you will drive strategic engagement across DWP Digital, aligning stakeholder needs with innovative digital payment solutions.
Acting as the key interface between Digital Payment Services, DWP Finance, and external partners, you will influence product strategy and commercial decisions to maximise value and impact.
You will lead our team, managing internal and external demand pipelines, ensuring delivery is prioritised, funded, and aligned with departmental goals.
While not essential, having the following in place at the start of the role would be beneficial:
* ITIL 4 Foundation certification
* ITIL BRM certification
You'll be given opportunity to get these certifications if you don't have them already.
What skills, knowledge and experience will you need? How will this be assessed?
The application process for these roles includes...