Part Time French Speaking Technical Support Agent Newark, Part Time, Permanent, Hybrid/Remote Working available Salary £26,255 pro rata rising to £27,255 pro rata after probation We are seeking a French Speaking Technical Support Agent with exceptional customer service skills for our award-winning client in Newark. This is part time, permanent role and will suit somebody has a flexible attitude to working, an understanding of technology and a superb telephone manner. THE BENEFITS With the position of French Speaking Technical Support Agent you will receive many benefits including: * Birthday off * 28 days of holiday increasing up to 5 more with each year of the service * Holiday buy/sell scheme (up to 3 days) * Sick pay - increasing with the length of service * Paid volunteer day * Employee Assistance Program * Hybrid working/remote working after probation * £1,000 Salary Increase when passed 6 month probation THE ROLE As a French Speaking Technical Support Agent you will provide excellent levels of customer service and support, duties include: * Offering technical support in both French and English * Using CRM and other systems to log incidents * Providing solutions to technical faults * Escalating technical queries when required * Monitor group mailboxes, ensuring all inbound queries receive a response * Providing excellent levels of customer s...