Social network you want to login/join with:
Commercial Manager - Migrations (12m FTC), Salford
col-narrow-left
Client:
TalkTalk Group
Location:
Salford, United Kingdom
Job Category:
Other
-
EU work permit required:
Yes
col-narrow-right
Job Reference:
d6bf69f6abc2
Job Views:
7
Posted:
12.08.2025
Expiry Date:
26.09.2025
col-wide
Job Description:
Commercial team play a critical role in driving growth, profitability and market competitiveness by balancing customer needs with financial objectives while navigating competitive pressures and regulatory pressures.
Reporting in to the Senior Commercial Manager, The ‘Commercial Manager – Migrations’ will work closely with key stakeholders across the business to accelerate the rollout of Full Fibre (FTTP) to its customer base. This role will oversee the business case development, end-to-end commercial execution and base management plans for a large-scale migration programme, ensuring a smooth customer transition whilst maximising profitability and reducing customer churn.
Support on the development and execution of commercial strategy for network migration programme, ensuring controls in place to track and recognise key KPIs across upsell conversion, profitability, customer retention and NPS
Creation of business cases, working with Finance team on financial modelling, and monitoring of commercial opportunities and risks
Analyse, define and select optimal customer cohorts for migration campaigns
Develop promotional offers and clear guardrails for business use of these, to drive campaign conversion whilst protecting margin
Analyse the performance of all customer campaigns post-launch, providing recommendations to maximise future performance
Act as the commercial link between network programme and wider transformational initiatives, proactively spotting synergies / efficiencies
Work collaboratively with cross-functional programme team across Finance, Operations, Product, Marketing and Tech to ensure customer and commercial point of view put forward.
Be Yourself. Make an Impact. Join Us.
As a recognised Top 50 Inclusive Employer in the UK, we believe that diversity fuels innovation and success. We’re committed to building a workplace that reflects the communities and customers we serve. At TalkTalk, inclusion is part of our DNA – we’re all 100% human, and we’ve created a culture where you can truly be yourself.
We’re not your traditional 9-5. We’re a dynamic, flexible workplace, and we’re excited to hear how you like to work. Whether you thrive in collaboration, focus better at home, or prefer a bit of both – let’s make it work.
What We Offer
Flexible hybrid working – with a minimum of 50% office presence to support teamwork and connection
Collaborative office spaces designed for creative thinking and innovation
Free on-site parking at our offices
Generous holiday package – 25 days annual leave, 3 wellbeing days, and your birthday off (plus the option to buy up to 10 more days!)
Private healthcare for all employees
Competitive pension scheme and performance-related bonus opportunities
Free broadband for all employees
Life event gifts – celebrating milestones like marriages and births
Inclusive employee networks – open to all, supporting peer connection and thought-provoking conversations
Salary sacrifice scheme – save on dental, gym, and more
Big retail and leisure discounts
3 paid volunteering days a year – because making a difference matters to us too
#J-18808-Ljbffr