We are recruiting an HR Systems Administrator to support the ongoing management, maintenance and development of a cloud-based HR system. Reporting to the HR Systems Manager, this role provides first-line support, troubleshooting, testing, user training and system improvements across all HR modules.
This is an excellent opportunity for someone with Oracle HCM experience who enjoys problem solving, supporting users and contributing to ongoing enhancement projects.
Responsibilities include:
Acting as first-line support for HR system queries through the helpdesk
Responding to tickets, providing accurate information and escalating where required
Troubleshooting technical issues, identifying root causes and implementing solutions
Supporting testing cycles for new functionality, patches and upgrades across all system modules
Assisting with bulk data uploads and ensuring accuracy of changes
Creating and maintaining training materials, process maps and user documentation
Delivering training sessions and refresher workshops to HR and business users
Keeping documentation up to date and supporting change activities
Providing insights and feedback to support continuous improvement initiatives
Making minor system configuration changes where appropriate
Contributing to system data retention and compliance activities
Producing ad-hoc reports for HR and business stakeholders
What you will bring:
Experience with HR systems, ideally Oracle Cloud HCM or Oracle Fusion HCM
Ability to write and execute test scripts, support UAT and report on outcomes
Experience creating reports within Oracle HCM
Strong Excel skills and good proficiency across MS Office
Experience providing first-line support for system queries
Strong communication skills with the ability to explain processes clearly to users
Analytical mindset with the ability to resolve issues efficiently
Ability to prioritise, multitask and work both independently and as part of a team
Awareness of GDPR
Knowledge of HR processes is desirable but not essential
Experience using Visio is an advantage
If you are looking for a hands-on role where you can support users, improve HR system processes and contribute to ongoing enhancements, we would welcome your application.
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