We are excited to be partnering with this well-established firm based in Bristol who are looking to recruit a Secretarial Coordinator. This role plays a vital role in ensuring that the needs of their Partners, fee-earners, and other team members are met through effective supervision of the secretarial team. Your primary responsibility is to provide high-quality secretarial support, aligning with the needs of Partners and fee-earners, and supporting the Secretarial Manager in implementing the firm's strategy for secretarial services. Key Responsibilities: Oversee group absence and ensure compliance with leave policies, Address sickness issues and conduct informal return-to-work interviews for short-term absences, escalating as needed. Provide performance feedback on the secretarial team, supporting the Secretarial Manager in Performance Development Reviews. Mediate and resolve minor performance issues between Partners, fee-earners, and secretaries, escalating where necessary. Monitor team member's development needs and recommend actions to the Secretarial Manager. Assist in the recruitment of secretaries and team administrators, ensuring the right fit for the team. Delegate tasks to junior secretarial staff and promote their development. Serve as the first point of contact for work allocation, performance management, and operational matters like holidays, sickness, and overtime. Regularly review secretarial allocations and work with the Secretarial Manager to adjust as needed. Draft and proofread correspondence, presentations, reports, and legal documentation to ensure quality and accuracy. Prepare and distribute meeting agendas, presentations, and reports. Support pitch and bid preparation by coordinating content, formatting, and ensuring timely submissions. Manage day-to-day administrative tasks such as photocopying, scanning, and organising document management Support billing and financial processes, ensuring accurate time recording and timely submission of expense claims. Maintain accurate records in client relationship management systems and assist with updating contact details.Key Skills & Experience: Minimum 7 year's experience as a secretary within a professional services environment. Strong leadership and people management skills with a collaborative, team-oriented approach. Excellent communication skills and a client-focused mindset. Ability to handle pressure, prioritise tasks, and solve problems effectively. High attention to detail and discretion with confidential information. Proficiency in Microsoft Office and document/client relationship management