Receptionist/Office Administrator
Nottinghamshire - Easy access off of the M1
Permanent, full time role working 37.5 hours per week
8-4pm/8:30-4:30pm/9-5pm - open pattern
Up to £28,000 per annum depending on experience
Key Responsibilities
Front of House / Reception
* Act as the first point of contact for all visitors, providing a welcoming and professional reception service
* Manage visitor sign‑in/out procedures in line with company policies
* Maintain reception and communal areas to a consistently high standard
* Handle incoming calls, directing enquiries appropriately and taking accurate messages
* Make outgoing calls when required
* Maintain daily logs of key personnel onsite for contact and safety purposes
Office & Facilities Management
* Act as the first point of contact for facilities issues, maintenance requests and repairs
* Liaise with landlords, contractors and service providers to resolve issues efficiently
* Coordinate maintenance works and site visits, minimising disruption to business operations
* Ensure meeting rooms, kitchens, and welfare areas are well maintained and fully stocked
Office Supplies & Procurement
* Manage office stationery, consumables, and business card ordering
* Maintain inventory levels and ensure timely replenishment
* Work with approved suppliers to ensure cost‑effective purchasing and stock control
Administration & Internal Support
* Provide administrative support to HR, including document preparation and general assistance
* Support Credit Control and Purchase Ledger teams with correspondence and updates when required
* Assist with vehicle‑related administration including contracts and service documentation
* Coordinate meetings, room bookings, and refreshments
* Carry out general office administration including filing, scanning, photocopying, and data entry
Post & Courier Management
* Receive, sort, and distribute incoming post efficiently
* Prepare and dispatch outgoing post
* Arrange and track courier deliveries as required
Health & Safety & Compliance
* Act as the designated Health & Safety contact for Head Office
* Support Health & Safety audits and ensure documentation is maintained in line with ISO standards International Organization for Standardization
* Attend Health & Safety meetings and represent Head Office updates and actions
* Track and follow up on Health & Safety actions and compliance requirements
* Maintain risk assessments and associated compliance documentation
Person Specification
* Confident communicating with stakeholders at all levels
* Strong customer service and interpersonal skills
* Highly organised with excellent time management and prioritisation ability
* Able to work independently and take ownership of office operations
* Calm, methodical, and solutions‑focused under pressure
* Professional, discreet, and able to handle confidential information appropriately
* Flexible and adaptable to changing priorities
* Strong team player with a collaborative approach
* Competent user of Microsoft Office
* Detail‑oriented, conscientious, and reliable
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