Description
This is a fantastic opportunity to join a team laser focused on achieving the best results and driving the business forward.
Your mission is to drive our partner growth strategy by managing a portfolio of partners and maximising the revenue they make through our platform.
You will own the relationship with the partner and be the focal point for their interaction across the organisation and will be fully focused on four key areas:
1. Relationship building: building trust through regular calls, visits and communication. You’ll be comfortable speaking to people at all levels - discussing sales strategies with C level directors, or solving logistics issues with operations teams
2. Commercial acumen: driving key activities to increase revenues. Identifying strategies and promotions, proactive in identifying business levers, negotiating and creating value for our partners.
3. Problem solving: implementing solutions and processes to reduce friction, assist with support and service issues.
4. Build and develop processes: define the role and how we do this, build processes that can be rolled out to future Partner Managers, share best practice with the team and the broader business.
Key responsibilities:
5. Identify and develop business opportunities with your partners by upselling and cross selling new markets, new products and collaboration opportunities.
6. Regional Champion - you will also be assigned ownership of a sales region to help provide the regional commercial team with a key point of contact in ensuring they have everything they need to drive success in the region.
7. To lead in-depth Monthly/Quarterly performance reporting, QBR's, and provide insights with recommendations and strategy/focus points to your partners
8. To ensure educated delivery of both marketing and technical documentation
9. Own and continually develop core operational processes to help drive the evolution of the team and the partner business.
10. Broaden existing third-party relations by improving the volume of business transacted through income from this partnership
11. Develop and deliver business plans for assigned Partners in line with Annual Targets.
12. Be the primary lead for partner contracts (renewals and new business), operational risk, and best practice guidelines per company guidelines.
13. Regular Travel to meet partners and attend trade shows
14. To handle and prioritize partners’ daily issues in conjunction with internal support functions
15. Representing L&W to your assigned partners and take ownership
16. Lead the road-mapping of the content delivered by third parties
17. Monitor and review and resolve any conflicts of interest and develop mutually profitable relationships
18. Ensure that appropriate Governance and Audit arrangements are in place and operated effectively with each Third Party
Qualifications
Experience Required:
19. A passion for online gaming with a strong network
20. Ability to work autonomously and as part of a wider team is essential.
21. Excellent organisational, time management and multi-tasking skills
22. Experience using Power BI or similar data analysis tools to understand and identify performance trends hugely advantageous.
23. Experience in similar roles in the gaming industry or similar technology based high growth industries, is highly advantageous
24. Solid understanding of aggregation in the gaming industry highly advantageous
25. A infectious personality that can captivate an audience and excite them about new products
26. Excellent communication and relationship building skills
27. Proven track record of managing multiple stakeholders in a global organisation
28. Understanding of contracts and legal agreements in the gaming industry
29. Experience working with sales and commercial teams to drive results and targets
Why would you enjoy working with us at Light & Wonder?
30. Competitive benefits, an open and supportive environment as well as a modern and exciting workplace
31. The opportunity to interact with global teams on a regular basis
32. Tangible and genuine development - at Light & Wonder, you can take your career where you want it to go!
And if that’s not enough; you will get to enjoy a stunning work location and flexible working practices whilst we provide you with the guidance and development skills you need to progress quickly and enhance your career.
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