NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non‑clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.
Role
This post forms part of the business support team and provides comprehensive secretarial and business administrative support to the Specialist Children’s Services Neurodevelopmental Waiting List Team in relation to waiting list management.
Duration, Location, and Working Pattern
Full‑time, Fixed Term – 23 months
Base location – Templeton Business Centre
Shift Pattern – 9 am – 5 pm
Key Responsibilities
* The post‑holder will link closely with leads of the Neurodevelopmental Waiting List Team to ensure waiting lists are managed effectively to meet targets and that business support processes are completed in a timely and efficient manner, including communication with clinical staff, managers, as well as parents and children & young people who are waiting.
* The post‑holder will work independently for much of the time and demonstrate a clear understanding of the service, the waiting lists and targets and link with clinical team managers regularly to support smooth waiting list management.
* The post‑holder will also support the Clinical Leads with day‑to‑day admin tasks for their line management duties.
* This post requires in‑office work to work alongside the clinical leadership team.
Knowledge, Training, Qualifications and/or Experience
* You must be able to demonstrate competency in the use of a range of computer packages, evidenced by experience or formal qualification, e.g. ECDL.
* You should have a recognised qualification in Administration equivalent to HNC in Secretarial Studies or Business Administration, or SVQ in Administration at Level 3, or significant relevant equivalent practical experience in data analysis.
* You should have a good knowledge of office procedures and systems, and be able to demonstrate prior experience working in a secretarial or administrative role.
What We Offer
* A minimum of 27 days annual leave, increasing with length of service, plus public holidays
* Membership of the NHS Pension Scheme, including life insurance benefits
* Salary Sacrifice Car Benefit Scheme
* Development opportunities including study bursaries, e‑learning and classroom‑based courses
* Enhanced pay for working public holidays
* NHS discounts on a wide range of goods and services
* Confidential employee support and assistance, including counselling and psychological therapies
Flexible Working and Equality
NHS Greater Glasgow and Clyde recognises the importance of work‑life balance and is committed to offering a range of flexible working options where service needs allow.
For roles where less than full‑time hours can be accommodated, and where the tenure is listed as various, we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.
Armed Forces Covenant
NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ. By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.
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