Location Brighton, UK Hours Full-time considered up to a maximum of 1.0 FTE (36.5 hours) Requests for flexible working options will be considered (subject to business need). Salary Grade 4 starting at £26,093 to £29,588 per annum, pro rata if part time. This role is not eligible for sponsorship under the Skilled Worker route. Contract Type Permanent About the role We are seeking to appoint enthusiastic, dedicated and highly motivated individuals to join the Student Experiential Services team. The post will operate within the University’s new Student Centre, to provide welcome, triage and first response information, advice and guidance to students, applicants and university colleagues on student support matters. About you Applicants should have a passion for excellent customer service, and experience of working in a fast-paced, results-driven environment. About our Division Our Student Experience is all about our Students. We work diligently to ensure that all our students are supported and have positive meaningful experiences in our University. We are led by our Student Experience Director and her Leadership team. Our services focus on Academic Quality, Student Data & Records, Careers & Entrepreneurship, Advice & Guidance, Complaints & Conduct, and Student Wellbeing. We work collaboratively with our Schools and Divisions to ensure our students have environment that will further enhances their potential and equip them to pursue their goals and aspirations. Why work here Our university is situated off the A27, next to the beautiful South Downs where you will enjoy everything that our 150-acre campus has to offer. We are accessible by public transport; Falmer train station is a five-minute walk to campus and several bus stops are located within campus. We also have dedicated cycling paths and encourage our staff to use these with our offering of a cycle to work scheme. Sussex is a renowned, multi-accredited, research-led International University and this is only possible because of the people that work here. Whether you are a member of Faculty, part of a Professional Services team or a Student, it’s our people that make us great and we want you to be part of that. Find out about our equality, diversity and inclusion Further Key Information Please contact Naomi Bennett (n.a.s.bennett@sussex.ac.uk) for informal enquiries. The University of Sussex values the diversity of its staff and students, and we welcome applicants from all backgrounds. The University requires that work undertaken for the University is performed in the UK. Visa Sponsorship Queries: This role is not eligible for sponsorship under the Skilled Worker route. October 26, 2025 6:59 PM Expected Interview Date To Be Confirmed Expected Start Date November 2025 Fixed Term Contract Duration Not Applicable.