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Experienced property manager

Bournemouth
Burns Hamilton
Property manager
Posted: 6h ago
Offer description

Overview

Operations Director, Burns Hamilton - Property Management Professional

Hours: 8:30am to 5pm (37.5 p/w)

Employer: Burns Hamilton

Reports to: Associate Director/Team Leader

At Burns Hamilton, we are a property management company serving landlords throughout Dorset and Hampshire. Based in Bournemouth, we specialise in managing both leasehold and freehold properties with a commitment to excellent customer service and professional standards. We are proud members of The Property Institute (TPI) and support our team’s growth with membership benefits, training, and professional qualifications.


The Opportunity

We’re looking for a proactive and detail-oriented Residential Leasehold Property Manager to join our collaborative team. This is a key role where you’ll manage your own portfolio of properties, act as a trusted point of contact for clients and residents, and ensure our buildings are safe, well-maintained, and legally compliant.

After successfully completing probation, you’ll have the option to move to a hybrid working arrangement, offering flexibility to match your lifestyle.


What You’ll Be Doing

In this dynamic and varied role, your responsibilities will include:

* Conducting regular site inspections for your allocated buildings
* Managing maintenance contracts and ensuring high service standards
* Ensuring health & safety compliance across all managed sites
* Preparing annual service charge budgets in collaboration with clients
* Handling insurance claims and renewals with our insurance team
* Building strong relationships with resident directors, contractors, and leaseholders
* Attending AGMs, board meetings, and other resident gatherings
* Using Qube software to maintain accurate and up-to-date records
* Interpreting lease agreements and ensuring contractual compliance
* Liaising with internal accounts and administration teams
* Drafting newsletters and client communications to keep residents informed
* Operating in accordance with RICS Code, TPI Standards, GDPR, CDM 2015, and other regulations


Who We’re Looking For

Great property management is all about people. We’re looking for someone who is:

* Experienced in Residential Leasehold Property Management
* A confident communicator with a professional and approachable style
* Highly organised, with strong attention to detail and time management skills
* Tech-savvy, especially with MS Word, Excel, and Outlook
* Proactive, solution-focused, and comfortable making decisions
* Willing to work toward (or currently pursuing) TPI qualifications or apprenticeships
* A team player with a strong desire to learn and grow


Why Join Us?

At Burns Hamilton, we value your development and wellbeing. We offer a supportive environment where your contributions are recognised and your growth is encouraged.


What We Offer

* Competitive salary (dependent on experience)
* Commission on major works fees
* Support for training and qualification costs
* Regular social events and team-building activities
* Attendance at property industry events
* Enhanced Employee Assistance Programme
* Opportunities to get involved with charity and community events


Apply Today

Ready to make a difference in the property management sector? Send us your CV and a cover letter — we’re excited to learn more about you!


Seniority level

* Mid-Senior level


Employment type

* Full-time


Job function

* Sales and Management
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