Job purpose
To deliver reliable, actionable intelligence concerning crime and security threats to the client in order to identify threats, vulnerabilities and risks impacting on loss and safety, and contribute to creating a safe and secure environment for staff and customers. Reporting to Intelligence Hub Operations Management
Direct reports*
None Scope of the role Provide the highest standards of intelligence collation, evaluation, and analysis to influence key decision makers and foster key partnerships with law enforcement and other authorities when deemed necessary a proportionate to do so.
The Role - Key accountabilities and measures
▪ Proactively merge intelligence from disparate qualitative and quantitative sources and draw inferences and conclusions based on client needs
▪ Use OSINT to identify security threats to our clients' people and property, escalating as appropriate
▪ Support the analytical work of the intelligence analyst team to produce a variety of intelligence products
▪ Support the major incident response of the department, communicating to all relevant stakeholders in a timely, accurate and concise manner
▪ Maintain mass communications software, including the regular updating of clients' contact details and preferences
▪ Use bulk data within Excel and other software to produce baseline security threat assessments for client assets
▪ Conduct other research or duties as required by the Intelligence Operations Manager
▪ Ensure compliance with GDPR and company and client quality standards
▪ Flexibility to work weekend and night shifts across an eight-week shift pattern
Key Skills and Experience
▪ Strong knowledge of social media platforms and conducting other types of internet-based research
▪ Ability to research multiple online sources and collate large pieces of security-specific information
▪ Excellent written and verbal communication skills
▪ Excellent customer service skills
▪ Ability to engage with colleagues, clients and senior management in a professional manner
▪ Experience of working within a demanding, fast-paced environment
▪ Computer literate with a variety of software, including Microsoft Office and bespoke software
▪ Intermediate level use of Microsoft Excel with the desire to develop further
▪ Solid organisational skills with the ability to coordinate multiple priorities and achieve tight deadlines
▪ A positive attitude, ability to deal with pressure in a professional manner and a willingness to learn and develop
▪ Work as part of a team to deliver an exceptional service to the client
Desirable Skills and Experience
▪ Experience working in an intelligence environment
▪ Experience using OSINT to identify security threats
▪ Degree educated or equivalent
SALARY: £26,
Our market-leading offering provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at .