Role Overview:
As a Junior Customer Support Brand Assistant, you will support our brand and customer service teams in delivering exceptional experiences to clients and consumers. You will be responsible for assisting with customer inquiries, supporting brand campaigns, and ensuring smooth communication between the company and its clients. This is a fantastic opportunity to gain hands-on experience in marketing, branding, and customer service.
Key Responsibilities:
* Assist the brand team with executing marketing and promotional campaigns.
* Handle customer enquiries via phone, email, and other communication channels.
* Provide support for client engagement activities and events.
* Maintain accurate records of customer interactions and campaign data.
* Collaborate with the marketing and sales teams to support brand initiatives.
* Ensure a high standard of customer service and positive brand representation.
Requirements:
* Strong communication and interpersonal skills.
* Organised, reliable, and attentive to detail.
* Enthusiastic, proactive, and eager to learn.
* Interest in marketing, branding, and customer experience.
* Ability to work effectively both independently and as part of a team.
What We Offer:
* Hands-on experience in marketing, branding, and customer engagement.
* Mentorship and training from experienced professionals.
* Opportunities for career growth within the company.
* Exposure to exciting campaigns and events.
If you're ready to start your career in marketing and brand communications, apply now and help us shape the future of brand engagement
Job Type: Full-time
Pay: From £30,000.00 per year
Benefits:
* Additional leave
* Bereavement leave
* Company events
* Employee mentoring programme
* Enhanced maternity leave
* Enhanced paternity leave
* Free parking
* On-site parking
* Sabbatical
* Sick pay
Work Location: In person