Store - HART-MANCHESTER, CTLead and support inventory management and merchandising standards and maintenance. Plan for and provide a well merchandised and in-stock store for the customer to shop. Help customers shop and find what they are looking for. Deliver friendly customer service.
Major Activities
1. Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOP’s) and Company programs to ensure compliance to applicable laws and requirements; ensure execution of Company policies and standards; hold team accountable for store conditions and results
2. Manage and support the truck processes and lead the teams to ensure standards are met; achieve your KPI’s and manage your team to achieve their role KPI’s
3. Manage, execute and support the planogram process (POG’s) to standard.
4. Manage, execute and support the AD set processes.
5. Manage and execute shrink and safety programs.
6. Serve as Manager on Duty (MOD)
7. Maintain seasonal sets and the feature space to our visual merchandising standards
8. Assist with interviewing, on-boarding, coaching, observing and training of new Team members; support with Talent Development activities; participate in Performance Mgmt. activities of your team; utilize the leadership competencies for continued self-development
9. Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization’s vision and values; projects a positive image and serves as a role model for others
10. Acknowledge customers, help locate product and provide solutions
11. Assist with Omni channel processes
12. Cross trained in Custom Framing selling and production
Other duties as assigned
Preferred Special Certifications or technical skills
13. Retail merchandising and customer service experience preferred
Physical Requirements
14. Ability to remain standing for long periods of time
15. Ability to move throughout the store
16. Regular bending, lifting, carrying, reaching and stretching
17. Lifting heavy boxes and accessing high shelves by ladder or similar equipment
18. If you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodation
Work Environment
19. Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press ; work hours include nights, weekends and early mornings
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
Total Base Pay Range for this Position:
$17.75 - $23.10
At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at and . The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit .
At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit .
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.