Join to apply for the Veterinary Receptionist role at CVS Group UK
Are you passionate about making pets a priority? Here at CVS, so are we! We are seeking an enthusiastic individual with a passion for animals to join us as a Veterinary Receptionist at Pet Doctors Rustington.
Location: Rustington
Contract: permanent
Hours: 21 hours
Shift Pattern: Monday 11-7 or 8.30-4.30; Wednesday 8.30-4.30 or 11-7; Saturday 9-3
Note: There is currently the opportunity to increase these hours due to maternity leave on a temporary basis.
About Pet Doctors Rustington
Take a look at the practice here:
About CVS
* CVS Group plc is one of the largest integrated veterinary services providers in the UK, encompassing four main business areas: veterinary practices, diagnostic laboratories and e-commerce division.
* Our success is derived from the passion our people have for animals and for making pets a priority, it's what is at the heart of our work, every day.
About the Role
Take a look at our short film to recognise the remarkable work that our Vets, Nurses, Care Assistants and Receptionists do on the front line every day in the UK.
Day-to-day Duties Of The Role Will Include
* Answering phones and booking appointments
* Responding to queries via phone, in person and email
* Registering new clients
* Completing insurance forms
* Dispensing medications
* Taking payments
* Providing a warm and welcoming experience to clients arriving at the practice
What We're Looking For In Our Veterinary Receptionist
* Previous Receptionist experience is essential; veterinary experience is a plus
* Resilient with the ability to cope with potentially distressing and emotional situations
* An excellent communicator with strong empathy
* Excellent customer service skills and experience in dealing with members of the public
* A positive attitude and excellent teamwork skills
* Proficiency in Microsoft Office and other database management and operating systems
What We Can Offer You
Benefits include:
* Salary in line with the National Living Wage (as of 1 April 2025)
* Generous annual leave entitlement of 5 weeks per year plus Bank Holidays (pro rata)
* Supportive and collaborative team environment
* Staff discount scheme on Veterinary bills and products
* Employee Assistance Programme and access to over 400 Mental Health First-Aiders
* And lots more
For more information, see our Receptionist Careers Pathway offering a clear route to develop skills and advance within CVS. CVS is committed to an inclusive workplace and to building a representative workforce.
Right to Work statement: We are unable to accept and progress applications from candidates without the Right to Work in the UK, as we cannot provide visa sponsorship for this role.
To apply for this position, please click the 'Apply Now' button below.
Location references: Brighton, Burgess Hill, Horsham, Washington, Worthing, East Preston
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