Team Leader (Support Worker) £32,000 per annum We are the Housing Network (THN), a purpose-led organisation working in partnership with the YMCA to support our communities. We are in an exciting period of growth and are looking for experienced and passionate people to help us support vulnerable individuals and families experiencing homelessness. Are you an experienced Team leader, looking to join at an exciting time of growth and be part of our existing service in Coventry. If you have experience leading a team, have a strong background in providing trauma informed support and are passionate about supporting vulnerable people and want to help us shape and create a great service for those who need us most, this could be the role for you! Looking for an opportunity to use your skills, experience and commitment to transform the lives of highly vulnerable people Highly experienced working with individuals facing homelessness and/or people struggling with mental-health, substance misuse, a history of offending and other complex needs What you'll be doing Ensure you and your team employ a strength-based and trauma-informed approach to building trusting relationships with residents, using that to help create accurate, realistic and meaningful (outcome focused) support plans. Support the Supported Housing Manager to administer an effective high-performance culture through regular 1:1s, objective setting and appraisals, providing additional support where necessary to overcome challenges and barriers. Manage a caseload of residents in an effective way to ensure all residents receive and engage with appropriate amounts and types of support for their needs. Support residents to understand and complete tenancy documentation, understand their benefits and identify knowledge gaps which can be added into support plans for future engagement. Uphold high levels of safeguarding awareness and protection for individuals, residents, colleagues and the wider community. What you'll receive Salary - £32,000 31 days of annual leave 41 hours of training On-site parking Blue Light Card Referral programme