Job Title: Solutions Director - Aftermarket Services
Location: Mainland Europe, or UK with Global Travel (~30%)
Salary: Up to £110,000 (UK) / € Equivalent + Benefits
The Opportunity
An exciting new opportunity has arisen for a Solutions Director for Aftermarket Services to join a global leader in contract electronics manufacturing as they enjoy further demand and growth across reverse logistics, repair, refurbishing, kitting, and redistribution for electronic devices. This role will be largely remotely based (must be within Europe) and will have around 30% travel globally to North America and across Europe.
This is a pivotal, senior-level role with a strong focus on designing scalable, efficient service solutions that meet complex customer requirements across multiple regions and sectors including aerospace, defence, med-tech and industrial.
As Solutions Director - Aftermarket Services, you will act as the internal technical expert and solution architect, responsible for:
* Engaging with customers during the advanced stage of the sales cycle to translate requirements into actionable solutions.
* Designing and implementing end-to-end processes for repair, refurb, kitting, and redistribution.
* Leading efforts to automate and streamline processes across multiple sites, currently highly manual, to improve efficiency and scalability.
* Collaborating with internal stakeholders across operations, production, and project management to integrate new processes and support (new product introduction.
* Providing feedback to product design & engineering teams on device failure points to improve future designs.
* Leadership to a small team with scope to grow as services expand.
* Supporting multiple global locations including Mainland Europe, North America, and the UK.
To be successful in this role, you will have:
* Deep operational experience within a contracted reverse logistics or aftermarket services environment.
* An understanding of electronics product manufacturing.
* A proven track record in designing and implementing end-to-end solutions for repair, refurbishment, kitting, and redistribution.
* Strong experience in driving automation and technology integration across multi-site operations.
* Excellent stakeholder engagement skills, with the ability to collaborate with global internal teams and present solutions to customers.
* Strong project management skills to ensure effective process setup and smooth NPI.
* European base and willingness to travel internationally up to 30%.
If you have the operations and engineering leadership experience to deliver scalable, automated solutions in a global contracted services environment, this is an excellent opportunity to make a significant impact. Apply today or speak with Yuon Skelton at Redline Group on / .Com