Block Manager – Borehamwood, WD6
A fantastic opportunity for an Experienced Block Manager has just come available. Our client based in Borehamwood, WD6 are currently looking for a Block Manager to join their busy and growing block management department. A dynamic and growing property management company dedicated to delivering high standards of service, operational excellence, and strong client relationships. They pride themselves on managing residential and commercial properties with a proactive, hands‑on approach, ensuring that buildings are maintained efficiently, compliantly, and to the highest standard.
Responsibilities
- Responsible for overseeing reactive maintenance and where necessary, ensuring that job orders are raised appropriately before sending contractors to site, whilst keeping the customer informed.
- Maintaining your tasks and those of any service manager working with you.
- Effectively manage your portfolio and take responsibility for good all‑round customer service.
- Dealing with customer queries verbally and in written form.
- Manage electronic data and ensure e‑mails and calls are responded within 24 hrs.
- Management of H&S, FRA, Asbestos and all other legal requirements.
- Site Reports and lift engineering works, ensuring that all reports are actioned appropriately.
- Completing minutes and site reports within 5 working days.
- Liaise directly with Line Manager as necessary to progress any task, project and meet deadlines.
- Continually seek value for money by obtaining quotes from several contractors.
- Creating contract orders and signing contracts being cautious of s.20 regulations.
- Ensure all blocks have up to date H&S and FRA including appropriate signage.
- Authorise expenditure ensuring that the site does not fall into money difficulties and always remains with a steady cash flow.
- Working with accounts to create realistic budgets that you can stay on target each year.
- Set/communicate leaseholder and resident meetings, ensure that minutes are kept and sent to everyone within a suitable time frame from the meeting, no longer than one week.
- Prompt and cost‑effective maintenance of individual portfolios.
- Authorise seller’s packs to ensure that correct and up to date information is included.
- Ensure all activities are compliant with current legislation and best practice.
Qualifications
- Previous block management experience is required.
- Must be a highly organised individual.
- The ideal candidate will be highly organised, solutions‑focused, and confident in managing stakeholder relationships.
- Good customer relationship skills is a must.
Hours & Salary
Hours: Monday to Friday 9am – 6pm.
Salary range: £37,000 pa to £40,000 pa basic.
