Belmond is currently seeking a detail-oriented and customer-centric Night Room Service Waiter to join our team at The Cadogan, A Belmond Hotel. Belmond is a renowned company that creates exceptional travel experiences through its collection of hotels, trains, river cruises, and safari lodges across the globe. As a Night Room Service Waiter, you will play a crucial role in providing late-night dining experiences and ensuring the comfort of our guests.
About The Cadogan, A Belmond Hotel:
The Cadogan is a luxury hotel located in the heart of London, offering a unique blend of timeless elegance and contemporary sophistication. With its impeccable service and iconic British charm, The Cadogan provides an unforgettable experience for discerning travelers.
Responsibilities:
* Deliver exceptional room service experience to guests during the night shift.
* Take orders and serve food and beverages promptly and accurately.
* Ensure proper set-up and organization of the room service area.
* Handle guest inquiries and requests with professionalism and efficiency.
* Maintain cleanliness and hygiene standards in the room service area.
* Effectively handle billing and cash transactions.
* Collaborate with other departments to ensure smooth operations.
* Follow all safety and security procedures.
Requirements
* Prior experience as a waiter or in room service is preferred.
* Excellent communication and customer service skills.
* Ability to work efficiently and accurately in a fast-paced environment.
* Flexible schedule, including availability to work nights, weekends, and holidays.
* Strong attention to detail and organizational skills.
* Basic computer skills for order processing and billing.
* Understanding of food safety and hygiene regulations.
* Right to work in the UK (pre-settled or settled status).
Benefits
* Incomparable Company benefits: free room nights in any Belmond hotel in the world, free foot care, free trips on the Day Trains
* 28 days holiday with increase after 2 years of service
* Beekeeping and Gardening teams
* 50% Food and Beverage discount in any outlet at any Belmond hotel
* Enhanced Pension scheme
* Interest free season ticket loan
* Summer and Christmas Staff events.
* Christmas gifts
* Meals on duty
* Life Assurance
* Uniform care