Front of House / Shop Manager
📍 Merstham Glass Ltd - Merstham, Surrey
💷 £35,000 - £40,000 per annum (DOE) + Bonus Potential
🕒 Full-Time | Mon-Fri 7:30 AM - 4:30 PM | Alternate Saturdays 9 AM - 12 PM
👋 The Role
This is a hands-on, people-first position where no two days are the same. You'll be the first point of contact for customers, guiding them through our showroom, managing orders, and keeping everything running smoothly behind the scenes.
🛠️ Key Responsibilities
Greet and assist customers in the showroom with warmth and professionalism
Learn and confidently explain our range of products
Price supply-only products and process customer payments
Maintain and update our CRM system for trade accounts
Keep the showroom and shop floor tidy, welcoming, and well-stocked
Keep customers informed on order progress and delivery timelines
Manage stock levels and place orders for shop and yard supplies
Schedule skip collections and coordinate deliveries with internal teams
🧠 What We're Looking For
Experience in a trade counter or retail showroom environment
Knowledge of the construction industry is a big plus
Strong communication skills and a natural flair for customer service
Comfortable with basic maths and English
Confident using a computer and CRM systems
Organised, proactive, and able to juggle multiple tasks with ease
Well-presented and professional at all times
💰 What You'll Get
Competitive salary: £35,000 - £40,000, depending on experience
Bonus scheme based on performance (details to be finalised)
Friendly, supportive team environment
Opportunity to grow with a respected local business
Free parking on-site
A role where you can truly make your mark
📅 Start Date: Ideally Monday 23rd June 2025
📞 Interested?
We'd love to hear from you! Apply now or contact us directly to learn more about this exciting opportunity.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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