We are seeking an enthusiastic and motivated individual with excellent typing accuracy, strong organisational skills, and the ability to work effectively to deadlines. The successful candidate will work closely with both administrative and clinical teams, demonstrating a professional and flexible approach within a busy working environment.
A key aspect of the role involves regular interaction with members of the public and a range of healthcare professionals; therefore, excellent interpersonal and communication skills are essential. Duties will include using digital dictation systems, updating Test results and liaising with patients, general practitioners, and other Clinical staff.
Our administrative staff play a vital role in supporting clinical teams and are central to ensuring that every patient receives a high-quality experience—one we would expect for our own family and friends.
We recognise and value the important contribution of our administrative teams and are committed to investing in training and development to ensure staff are equipped with the skills and knowledge required to meet the demands of the role.
For an overview of the main duties of the role please see the 'Job Description and Main Responsibilities' section below. To understand the day-to-day responsibilities in more detail please read the full job description document attached.
Rated GOOD overall with outstanding care by the CQC. A specialist NHS hospital providing life-changing reconstructive surgery, burns care and rehabilitation services across the South of England and beyond.
We specialise in conditions of the eyes (corneoplastics), hands, head and neck cancer and skin cancer, reconstructive breast surgery, maxillofacial surgery and prosthetics, providing regional and national services in these areas of clinical expertise. Our world-leading clinical teams also treat more common conditions of the eyes, hands, skin, and teeth for the people of East Grinstead and the surrounding areas. In addition, QVH provides a minor injuries unit, expert therapies, a sleep service, and a growing portfolio of community-based services. Patients consistently rate QVH amongst the top hospitals in the country for quality of care.
Our success is underpinned by the skills and enthusiasm of our staff and a strong culture of partnership. We are fully committed to training and development of the workforce with support for continuing education and learning.
Main Duties and Responsibilities:
* To assist with the smooth running of the Cardiology and Rheumatology administration services and work to prioritise and manage the workload.
* Accurately upload test from third parties and added to our EDM for the Consultants to review.
* Ensuring the ICE requests have been completed for patients attending for Echocardiograms.
* Liaise with the Appointments Team to ensure Clinics are utlised fully for both Clinicians and diagnostic tests.
* Responsible for chasing outstanding test results.
* Responsible for typing up of clinics within 5 working days of clinic date.
* Responsible for dealing with email requests from pat.gp .
* Receive telephone enquiries from patients and deal with accordingly.
* Assist with the weekly PTL ensuring patients have been cashed up correctly in accordance with RTT Guidance.
* Any other tasks requested that may form part of a Secretarial role.
This advert closes on Sunday 17 May 2026
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