Overview
Rexel UK is looking for a dynamic and customer-focused individual to join our Leeds branch as a Sales Counter Manager. This role involves leading the sales counter, building strong customer relationships, and contributing to the branch's success. Rexel is a global leader in the distribution of electrical and energy-efficient products and services, delivering smart electrical solutions for homes, businesses, and industries.
Benefits
* Contributory pension scheme and life assurance
* Bonuses: Performance Related Bonus scheme
* Time Off: 33 days annual leave (including bank holidays; increases over time) with options to buy/sell holiday and enhanced parental leave
* Extensive learning opportunities from day one
* Free virtual GP service, Healthy Mind Champions, and more
* Staff discounts, exclusive holiday offers, and free financial support and education
Job Description
In this pivotal role, you’ll lead the sales counter, build strong customer relationships, and drive profitable sales. You’ll be the face of Rexel, ensuring every customer interaction is exceptional and every opportunity to grow the business is maximised.
Key Responsibilities
* Delivering outstanding customer service to create long-term customer loyalty
* Building and maintaining successful partnerships with customers, colleagues, and suppliers
* Consistently generating profitable counter sales using innovative techniques and resources
* Managing stock displays to showcase a wide range of products and services
* Promoting local promotions and incentives to boost sales performance
* Maintaining a clean, tidy, and well-presented sales counter environment
* Utilising IT systems such as M3, Vecta, and Microsoft Office to enhance the customer experience
Qualifications
At Rexel, we prioritise hiring individuals based on behaviours and potential rather than specific formal qualifications. The behaviours that will set you up for success include:
* COLLABORATION: Building partnerships and working collaboratively to meet shared objectives
* TAKES ACCOUNTABILITY: Takes action, addresses obstacles, and meets commitments
* CUSTOMER FOCUS: Building strong customer relationships and delivering customer-centric solutions
* FINANCIAL ACUMEN: Interpreting and applying understanding of key financial indicators to make better business decisions
Additional Information
Rexel UK actively seeks talent with diverse experiences, backgrounds and perspectives. Diversity drives fresh ideas and great results. We aim to build a high-performance culture that delivers real value for customers and communities, while ensuring everyone feels supported and confident to be their best.
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