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Customer Service Advisor
Our client, a long-standing and reputable insurance provider, is looking for a motivated Customer Service Advisor to join their growing team in Guildford. Whether you have experience in customer service, sales, or a similar role, this is a fantastic opportunity to kick-start or further develop your career in the insurance industry.
What you’ll be doing:
* Speaking with new and existing customers to understand their needs and recommend suitable insurance products
* Building strong relationships and ensuring an exceptional customer experience
* Working towards individual and team KPIs and performance goals
* Providing clear, accurate information to support informed decision-making
* Supporting customer retention and identifying opportunities to upsell where appropriate
Who we’re looking for:
* Previous experience in customer service or sales (especially in a target or KPI-driven environment)
* A confident and enthusiastic communicator with a customer-first mindset
* Motivated, reliable, and eager to learn
* Proactive problem solver who enjoys working in a team
* Someone keen to develop their skills and grow within the insurance industry
What’s in it for you?
* Competitive salary of £23,000 – £30,000 (dependent on experience)
* Monday to Friday, 37.5 hours per week – no weekends
* Full training and ongoing support
* Clear progression opportunities within a growing business
* Friendly and supportive team environment that celebrates success
Seniority level
* Seniority level
Not Applicable
Employment type
* Employment type
Full-time
Job function
* Job function
Customer Service
* Industries
Insurance
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