Position: Housing Officer
Hybrid (incl. travel with in the borough)
Salary £35,000 - £40,000 6 month fixed term contract
Our client, a dynamic team managing affordable and private sector housing, are looking for a proactive Housing Officer with a passion for people, property, and community wellbeing.
Key Responsibilities
* Manage tenancies across the portfolio, ensuring compliance and sustainability.
* Minimise voids by handling viewings, lettings, and tenancy renewals efficiently.
* Support rent collection and address arrears with early intervention strategies.
* Deal with ASB, tenancy breaches, and property inspections.
* Provide outstanding customer service and handle resident queries, complaints, and safeguarding concerns.
* Support repairs coordination, compliance checks, and performance reporting.
The Ideal Candidate
1. Strong background in housing or tenancy management.
2. Solid knowledge of housing legislation and landlord-tenant law.
3. Experience working directly with residents and vulnerable tenants.
4. Great communication, negotiation, and problem-solving skills.
5. Proficiency with housing management systems
6. Passion for service i...