Role Overview
We are seeking an experienced and detail-oriented Payroll Administrator to manage the end-to-end processing of payroll activities in a fast-paced and client-focused environment. The successful candidate will ensure payroll is processed accurately and efficiently, manage related reporting responsibilities, and serve as the primary point of contact for all payroll-related queries
Key Responsibilities
* Accurately process daily payroll submissions from receipt through to finalisation
* Reconcile payroll data and ensure timely issuance of client invoices
* Submit weekly payroll reports to HMRC, including Real-Time Information (RTI) submissions, statutory year-end returns, and P60s
* Process employee leavers and support the administration of the company pension scheme
* Manage and resolve payroll-related enquiries and invoice discrepancies promptly and professionally
* Generate payroll reports in line with internal and client business requirements
* Apply and update statutory payments including SSP, SMP, SPP, and other entitlements
* Maintain and update the payroll database to ensure accurate records
* Produce sample payroll data for internal analysis or client proposals
* Issue duplicate payslips, invoices, and other relevant payroll documentation as required
* Respond to client and customer queries via phone and email in a professional and timely manner
Candidate Requirements
* A minimum of 2 years' payroll experience, with significant hands-on experience using computerised payroll software (experience with My Digital Accounts is highly desirable)
* Knowledge or experience within the umbrella payroll sector is advantageous but not essential
* Ability to multitask and operate efficiently in a dynamic and fast-paced environment
* Proficiency in Microsoft Word and Excel
* Excellent verbal and written communication skills
* Strong time management skills with the ability to meet strict deadlines
* Confident in handling telephone enquiries and delivering high-quality customer service
Benefits
* Performance-based bonus
* Additional annual leave
* Company-sponsored events
* Company pension scheme
* Statutory sick pay
Schedule
Monday to Friday (Full-time, office-based)
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