Are you passionate about protecting the environment and improving customer outcomes?
We’re looking for a Flooding Project Manager to join our team on a permanent basis and help us deliver one of Thames Water’s most critical priorities—reducing flooding incidents and their impact on communities.
This role is critical in driving performance and directly reducing flooding incidents—one of Thames Water’s core environmental and customer priorities.
As part of the Environmental Performance team, you’ll lead initiatives that take a proactive, risk-based approach to tackling flooding and enhancing customer experience.
You’ll manage projects from initial feasibility through to implementation, ensuring measurable outcomes and embedding sustainable improvements. Your work will directly inform discussions at Executive level, so delivering tangible results with accuracy and clarity is essential.
What You’ll Be Doing as a Flooding Project Manager
1. Project Ownership: Lead flooding reduction initiatives from concept to completion, ensuring they are delivered on time, within scope, and to the expected quality using both agile and waterfall methodologies.
2. Insight-Driven Planning: Use root cause analysis and data insights to assess feasibility, develop business cases, and shape the project scope.
3. Stakeholder Collaboration: Work cross-functionally with internal teams to ensure project alignment with regulatory, environmental, and operational standards.
4. Reporting & Communication: Provide regular, high-quality project updates, reports, presentations, and data analysis to stakeholders at all levels—including the Executive team.
5. Change Management: Ensure all projects are business-ready and changes are effectively embedded across the organisation.
6. Continuous Improvement: Lead initiatives to improve internal processes and the customer journey, using learning from previous incidents to prevent recurrence.
To thrive in this role, the essential criteria you’ll need is:
7. A genuine passion for improving environmental outcomes and customer satisfaction.
8. Strong planning, organisational, and communication skills (verbal and written), including report writing.
9. Ability to influence and work collaboratively across all levels of the organisation.
10. Lean Six Sigma qualification or demonstrable experience applying continuous improvement methodologies.
11. Ideally a degree or higher-level qualification in an environmental or science discipline (or equivalent)
12. Experienced in delivery of sewer flooding mitigation solutions would be beneficial however not essential.
13. Excellent IT skills, particularly across the Microsoft Office suite.
14. Full UK driving licence, with willingness to travel across Thames Water's operational area.
What’s in it for you?
15. Offering a salary up to £60,000 depending on skills and experience.
16. Annual Leave 26 days holiday per year, increasing to 30 with the length of service. (Plus bank holidays)
17. Performance-related pay plan directly linked to company performance measures and targets.
18. Generous Pension Scheme through AON.
19. Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid.
20. Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay!
21. Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.