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Customer implementation analyst

Birmingham (West Midlands)
Analyst
£35,000 - £40,000 a year
Posted: 3h ago
Offer description

Salary: £35,000 - 40,000 per year Requirements: Strong organisational skills and attention to detail Experience coordinating work, projects, or operations Confident working with systems, data, and Excel Strong communication skills (customer internal teams) Ability to work at pace and manage multiple priorities Full UK driving licence required (occasional travel to customer sites) Nice to have: Experience in logistics / supply chain Nice to have: Exposure to SQL, data tools, or technical environments Nice to have: Experience working with product or engineering teams Responsibilities: Support onboarding and rollout of new customers and sites Coordinate tasks, timelines, and deliverables across teams Assist with deployments and customer setup Manage testing (QA), bug tracking, and change requests Translate customer and business requirements into clear briefs for developers Act as first point of contact for portal-related issues Support customers with queries and platform usage Build and maintain reports Ensure accuracy of data and outputs Technologies: Excel Support SQL Bluetooth Tableau More: At MVP, we are a rapidly growing company innovating in the supply chain landscape through asset tracking technology and sustainable packaging solutions. We offer competitive salaries (£35,000 – 40,000) along with great benefits, including private medical insurance, life insurance, and comprehensive training. Youll work in a fast-paced environment and have opportunities for career progression as we scale. Our office is located in Birmingham Business Park, with a hybrid working model allowing 1-2 days of remote work per week. last updated 14 week of 2026

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