Your new company A customer-centric, successful service-based company in the Newport area. Your new role Working as a Weighbridge Clerk / Office Coordinator, you will be responsible for the following Overseeing the weighbridge operation, including weighing of inbound and outbound vehicles, logging and recording all information. Route planning and communicating with the drivers regarding upcoming / next day's deliveries. Dealing with customer enquiries via telephone and email. Putting together quotes for work, taking orders and raising them on the system. Raising jobs on the CRM system - Waste Logic. Updating customers on the progress of their order / delivery status. This is a fast-paced office environment with a focus on providing first-class customer service in a timely manner. What you'll need to succeed You'll have relevant experience of working on a weighbridge / dealing with customer orders. You'll be comfortable working in a fast-paced environment, and be a good team player. You'll be able to think on your feet and prioritise. You'll be IT literate and comfortable picking up new systems. Previous experience of Weighbridge operation or Logistics Administration is highly advantageous. You'll be dealing with customers on a daily basis, so you'll be comfortable speaking to people at all levels. What you'll get in return This is a permanent role to start ASAP. This is a fully office-based role. Hours of work are Monday to Friday, 7am to 3.00pm, half an hour for lunch, 37.5 hours per week. £14.00 per hour. The office is located in the Newport area. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)