Job Description
We are looking for an experienced SCCM and Endpoint Management Engineer to join the wider End User Compute team. You will manage application packaging and deployment, OS deployment and upgrades, and Windows and third-party patching across our global estate of 16,000+ Windows devices.
This role is critical to ensuring a secure, stable, and well-maintained endpoint environment across the organisation.
Key Responsibilities
* Manage and maintain Microsoft Configuration Manager (SCCM) infrastructure.
* Package, test, and deploy applications across the enterprise.
* Design and implement OS deployment strategies including upgrades and refreshes.
* Oversee Windows Update and third-party patching processes.
* Develop and maintain PowerShell scripts for automation and reporting.
* Collaborate with infrastructure, security, and service desk teams to ensure endpoint compliance and performance.
* Maintain clear and concise technical documentation and operational procedures.
* Support Active Directory, Group Policy, and Azure AD/Entra ID configurations related to endpoint management.
Qualifications
What We Are Looking For:
* 2+ years’ experience with SCCM/Configuration Manager
* Strong knowledge of Windows client and server OS (upto and including current versions)
* Proficient in PowerShell or similar scripting languages. Interpreting and updating existing scripts as well creating new scripts.
* Solid understanding of Active Directory, Group Policy, and Azure AD/Entra ID
* Skilled in producing clear technical and non-technical documentation
Desirable:
* Familiarity with BitLocker management via MBAM, ConfigMgr, and Intune
* Experience managing Defender or other EDR solutions
* Knowledge of Intune/Microsoft Endpoint Manager and co-management
* Experience with Patch My PC or similar patching tools
* Comfortable working in a large-scale retail environment
Additional Information
Along with your benefits package we also offer a wide range of perks for our colleagues:
Reward, Recognition and Opportunities
Frasers Champion- Our employees are at the heart of our business and we ensure individuals are recognised every single month for their hard work. Frasers Champion is a peer nominated scheme where 8 winners will receive double their pay for a month where they have thought without limits, owned it or been relevant.
Frasers Festival – an event like no other! Our Frasers Festival is our celebration for Head Office and Retail Staff across the UK and Europe – hosting a MEGA brand village, guest speakers from the world's biggest brands, evening entertainment, the ultimate Frasers Fearless Fitness Challenge and much more.
CEO Sessions – Once a quarter we offer 20 employees the opportunity to attend our “CEO Sessions” ran by our CEO and leadership team. Employees have the chance to connect, network and submit questions around specific topics such as our Sports or Luxury business.
Retail Reconnect – In order to build the planets most admired and compelling brand ecosystem, all employees must understand our business, product and customers. Each financial year, Head Office employees will gain insights by spending two days in one of our stores or the Warehouse. The goal is to learn how the work you do impacts our teams on the frontline, and to bring ideas back to the office which will improve how we work.
Employee Welfare
Frasers Fit – Our Everlast Gyms Team are on a mission to make our workforce the best, and fittest on the planet! We run free gym classes for employees as well as discounted memberships to our clubs. Frasers Fit is our wellbeing programme which aims to support and improve colleagues Physical, Financial & Mental wellbeing. The app is accessible for every employee and includes training, nutrition and lifestyle advice- all completely free.
Retail Trust – We know that its not just about physical health, mental wellness is equally important which is why all of our employees get free access and support from the Retail Trust charity. This includes a 24 hour wellbeing helpline, wellness hub, counselling and financial/legal support.
What’s next?
Our Recruitment Team will be reviewing applications and all candidates will receive a response, whether you are successful or unsuccessful. Shortlisted applicants may be asked to confirm a few key details before being booked in for a first stage interview with the Recruiter- this will be behaviourally focussed and centred around how you align with our Culture and Values. If successful we anticipate two further interview stages with the Hiring Manager/wider team which will be more technically focussed and could include a presentation/task so we can see your skills in action.