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Job Overview
Administration Assistant – Band 3
ASCR Senior Management Team – North Bristol NHS Trust
Based at Southmead Hospital
Are you an organised, proactive and motivated individual looking to develop your administrative career within a dynamic NHS environment?
Do you thrive in a role where your work directly supports patient care, senior leaders and the smooth running of fast‑paced services?
North Bristol NHS Trust is seeking an exceptional
Administration Assistant (Band 3)
to join our
ASCR Senior Management Team
. This is an exciting opportunity to play a key role in supporting a large and busy clinical division, whilst contributing to the Trust's values:
Caring, Ambitious, Respectful and Supportive (NBT CARES).
Main duties of the job
What You Will Be Doing
In this varied and rewarding role, you will provide high-quality administrative and clerical support to the Senior Divisional Management Team, including:
* Managing diaries, coordinating meetings, booking rooms and preparing documentation
* Producing and distributing simple reports
* Supporting minute-taking for divisional, HR investigatory and decision-making meetings
* Maintaining action logs and ensuring timely follow-up
* Handling sensitive or confidential information in line with GDPR
* Responding to telephone enquiries and supporting general office processes
* Assisting with project work, data entry and roster administration
* Building effective working relationships with colleagues across the Division
This role requires professionalism, discretion and the ability to remain composed under pressure.
Working for our organisation
Why Join Us?
At North Bristol NHS Trust, you'll be part of a forward-thinking organisation where your contribution matters. You will:
* Work closely with senior leaders and gain insight into divisional operations
* Be part of a friendly, supportive team with opportunities to learn and grow
* Play a key enabling role in improving patient experience
* Work in a Trust that cares deeply about staff wellbeing, equality and inclusive
North Bristol NHS Trust employs over 12,000 staff providing healthcare to the residents of Bristol, South Gloucestershire and North Somerset from our award-winning hospital building at Southmead. We are the regional Major Trauma Centre, and an internationally recognised centre of excellence in a range of services and major specialities. Our vision is that by enabling our teams to be the best that they can be, we will provide exceptional healthcare, personally delivered. North Bristol NHS Trust values all people as individuals. We aim to be an anti-discriminatory organisation and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all underrepresented groups.
Detailed Job Description And Main Responsibilities
What We're Looking For
Essential Skills & Experience
* Prior administrative or clerical experience (not necessarily within the NHS)
* Confident communication skills – written and verbal
* Strong IT proficiency, including Outlook 365 and Microsoft Office
* Excellent organisational and workload‑management skills
* Ability to work independently, prioritise, and meet tight deadlines
* Experience handling confidential information appropriately
* Ability to support meeting administration, including preparing papers and maintaining records
Desirable Qualities
* Experience in a healthcare environment
* Typing qualifications or ICDL
* Familiarity with NHS systems such as Trac, Allocate/rosters or Power BI
* Ability to use AI/Copilot tools to improve efficiency
* Experience supporting project administration
For full details of the role see attached job description and person specification.
Person specification
Education/Training/Qualifications
Essential criteria
* GCSE grade A-C (grade 4 and above) or equivalent in English and Maths
Work Experience
Essential criteria
* Experience in an administrative role
* Experience working within a pressurised environment
* Experience of working within a team and able to work with people at all levels
* Experience handling confidential or sensitive information in accordance with GDPR
* Experience supporting with meeting management, including managing dairy entries, preparing papers, upkeeping action logs, minuting.
Desirable criteria
* Previous NHS or public sector experience
Knowledge/Skills/Abilities
Essential criteria
* IT proficient including ability to use microsoft office software e.g excel, word
* Excellent communication and interpersonal skills, confident and articulate telephone manner
* Organisational skills including meticulous attention to detail, managing and prioritising own workload and working to tight deadlines
* Ability to work unsupervised and on own initiative, self-motivated
Desirable criteria
* An understanding of confidentiality
If you apply for this vacancy and have not received a communication from North Bristol NHS Trust within three weeks of the closing date, please assume that on this occasion your application has been unsuccessful.
Please note that North Bristol NHS Trust does not reimburse travel expenses relating to interview attendance.
If you feel you meet the requirements of the Disability Act / Two Ticks scheme and require further support/advice, please contact us on tel
North Bristol NHS Trust are committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.
The successful applicant(s) will normally commence at the minimum of the scale unless they have previous NHS service at the same band. Progression through the scale is by annual increments.
At North Bristol Trust (NBT), we know diverse and inclusive environments lead to happier and healthier teams and improved patient care and outcomes. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong. We therefore particularly encourage applications from candidates who are currently underrepresented in NBT's workforce at Band 8a and above. These include people from Black, Asian and minority ethnic backgrounds, disabled people and LGBTQIA+ people.
Please note that stringent pre-employment checks are undertaken on all successful applicants prior to commencement in post.