This Temporary Customer Service role in Southampton offers an exciting opportunity to support a busy yet friendly service line. The role involves assisting customers with their queries and ensuring smooth communication and service delivery.
Client Details
The employer is a well-established organisation, they are committed to delivering high-quality products and services while maintaining a professional and efficient working environment.
Description
Respond to customer enquiries via phone, email, and other communication channels in a timely manner.
Provide accurate information about products and services to customers.
Maintain and update customer records in the company database.
Coordinate with internal departments to resolve customer issues efficiently.
Process customer orders and ensure timely delivery.
Handle complaints professionally and escalate when necessary.
Support the team with administrative tasks as required.
Ensure compliance with company policies and service standards.Profile
A successful Temporary Customer Service professional should have:
Previous experience in a customer-facing or administrative role
Strong verbal and written communication skills.
Proficiency with computer systems and customer relationship management (CRM) software.
Excellent organisational and multitasking abilities.
A proactive approach to problem-solving and attention to detail.
The ability to work effectively in a fast-paced environment.Job Offer
Competitive hourly rate
Opportunity to gain experience in an office based role.
Supportive and professional work environment in Southampton.
Temporary position with potential for future opportunities within the organisation