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Reporting to the Technical Implementation Manager, you will be responsible for providing excellent IS Security support for the business.
You will work at a technical level across a range of security technologies, ensuring that through good communication, effective processes and procedures, and excellent documentation, we help the business continue its success.
About your new role
Reporting to the Technical Implementation Manager, you will be responsible for providing excellent IS Security support for the business.
You will work at a technical level across a range of security technologies, ensuring that through good communication, effective processes and procedures, and excellent documentation, we help the business continue its success.
Key Duties & Responsibilities
1. Tuning preventative and detective security systems in response to emerging threats.
2. Scheduling vulnerability scans, interpreting results, undertaking and/or monitoring remedial actions.
3. Coordinating with external suppliers to investigate security incidents, determine root cause, communicate incidents to relevant teams, and coordinate remediation activities.
4. Scheduling penetration tests and owning the resulting remedial actions.
5. Serving as an escalation point for the Service Desk and Return to Service teams on security issues.
6. Developing and maintaining operational IT procedures to improve security posture.
7. Performing regular security and configuration checks, capturing metrics.
8. Delivering technical projects to enhance internal systems and processes.
9. Researching new technologies and threats to keep security controls current.
10. Creating and maintaining quality documentation for users and IT colleagues.
11. Handling queries professionally and promptly.
12. Collaborating with IS Support Manager and other IS Managers to identify trends and improvement opportunities.
13. Updating skills through continuous learning and practice.
14. Maintaining a professional, helpful demeanor when interacting with the business and customers.
15. Working hours as required, including outside normal hours for scheduled work.
16. Carrying out ad-hoc site visits to Weightmans offices outside Liverpool as needed.
17. Performing other duties within the role's scope.
About You
Qualifications, Knowledge, Skills and Experience (requirements)
Essential
* Strong experience in roles such as Security, System, or Network Engineer.
* Experience with Microsoft Windows Server, Active Directory, SIEM solutions, Firewall/Web Content Filtering, Federated Identity for cloud/SaaS, Microsoft IIS, and Anti-malware solutions like Defender ATP.
* Understanding of Infrastructure Security, Web Application Security, and Active Directory Security.
* Strong teamwork skills, self-motivated, and able to work independently.
* Customer-focused with awareness of departmental expectations for IS.
* Effective communication skills with all levels of users, suppliers, and technical staff, in a patient and helpful manner.
* Excellent written communication skills for documentation, procedures, and reports.
Desirable
* Experience working within an IS environment aligned with ITIL principles.
* Scripting and automation knowledge.
If you meet our criteria and are enthusiastic and committed, we look forward to receiving your application.
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