IT Support Engineer
Location: Huntingdon
Salary: Competitive
Vacancy Type: Permanent, Full Time
The Role
The IT Support Engineer will report to the CTO and be part of the IT team which is responsible for maintaining an efficient, secure, and stable IT environment for the group of companies. The role will be to provide IT Support to other Group staff in addition to participating in the evolution of company systems.
Roles and Responsibilities:
The IT Support Engineer will provide 1st and 2nd line support for their global colleagues based in the UK, USA, Europe and China. They will help to ensure the stable operation of the Network, Server, Desktop and Mobile Infrastructure environments.
This role is incredibly broad and offers the candidate the exposure to a variety of technologies and associated challenges. In addition to support work, the role will involve participation in project implementations and technology rollouts. The ideal candidate must have experience of working within an IT Support Team and will be very familiar with the Windows desktop and server operating system. Customer service, patience and good communication skills are essential for this position, as is a flexible, versatile approach to work. The ability to think and act quickly on your feet under pressure and be creative with limited resources ...