Overview
We are seeking a motivated and enthusiastic Front of House Shift Leader to join our weekend team. This role is essential in ensuring smooth operations within our restaurant, providing exceptional service to our guests while leading and supporting the front of house staff. The ideal candidate will possess strong leadership skills and a passion for hospitality, ensuring that every customer has a memorable dining experience.
Duties
* Lead and supervise the front of house team during shifts, ensuring high standards of service and efficiency.
* Oversee daily operations, including managing reservations, seating arrangements, and guest interactions..
* Collaborate with kitchen staff to ensure timely food preparation and delivery.
* Maintain cleanliness and organisation of the front of house area, adhering to health and safety regulations.
* Handle customer inquiries and complaints professionally, striving for resolution and guest satisfaction.
Qualifications
* Proven leadership experience in a hospitality or restaurant environment is preferred.
* Excellent communication skills with the ability to engage positively with guests and team members alike.
* Ability to work efficiently in a fast-paced environment while maintaining attention to detail.
Join us as we strive to create an inviting atmosphere where guests can enjoy delicious food and outstanding service
Job Type: Part-time
Pay: £12.21-£14.00 per hour
Ability to commute/relocate:
* Ludlow SY8 4AL: reliably commute or plan to relocate before starting work (preferred)
Experience:
* Supervising: 1 year (preferred)
Work Location: In person