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Client Administrator Apprentice, Apply From: 04/06/2025 Learning Provider Delivered by CAMBRIDGE REGIONAL COLLEGE Employer JOHN HUNTINGDON'S CHARITY Vacancy Description We operate a support service with a team of staff who give advice, information, and guidance on a range of issues including, housing, benefits, form filling, debt and we give grants to individuals. We also run a foodbank and have 34 almshouses
Duties will include:
To act as receptionist dealing with enquiries, booking appointments with support workers
To collate and photocopy/scan forms as and when appropriate
To be responsible for helping to maintain JHC’s filing systems, both paper and electronic
To manage, organise, and update relevant data, using spreadsheets and database applications for the Charity as and when required
To signpost clients of JHC Support Service as required
To arrange and participate in meetings and training
To take minutes of meetings as required
To communicate information and reports by appropriate methods, internally and externally, to assist and enable an effective organisational service
To analyse and interpret instructions and issues arising and then implement actions according to administrative policies and procedures
Key Details Vacancy Title Client Administrator Apprentice Employer Description JHC is a local charity working in Sawston and the surrounding villages. We are a small friendly team.JHC is a local charity founded in 1554 when local landowner John Huntingdon left his land to "benefit poor people of Sawston".We operate a support service which gives advice, information, and guidance on a range of issues including, housing, benefits, form filling, debt and we also give grants too. We also run a foodbank and have 34 almshouses. Vacancy Location John Huntingdon Centre 189 High Street Sawston CB22 3HJ Wage Frequency Custom Number of Vacancies 1 Vacancy Reference Number 1000323300 Key Dates Apply From 04/06/2025 Closing Date For Applications 2025-06-30 23:59:59 Interview Begin From Possible Start Date 2025-08-11 00:00:00 Training Training to be Provided You will achieve a Customer Service Pratitioner apprenticeship level 2 with an assessor from Cambridge Regional College and a work mentor
Safeguarding training essential, possibly some digital marketing, and any additional IT training needed
Learning Provider CAMBRIDGE REGIONAL COLLEGE Skills Required Communication skillsIT skillsOrganisation skillsCustomer care skillsAdministrative skillsTeam workingNon judgementalPatience
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