Senior Operations Manager
Location
London
Salary
A GBP 90,000 : A GBP 100,000 + bonus
Job Summary
A fast‑growing hospitality group in London is looking for a Senior Operations Manager to drive operational excellence across multiple high‑volume venues, strengthen the brand, and support expansion.
Key Responsibilities
* Lead multi‑site operations within the growing restaurant group, driving sales and operational performance.
* Refine and embed SOPs to support expansion and ensure consistency across all sites.
* Develop teams, deliver training, and build a culture of accountability and performance.
* Oversee high‑volume, late‑night and event‑led venues while working closely with senior leadership on strategic growth.
* Support training and development across teams, ensuring strong commercial performance across food, drink and events.
* Ensure consistency and quality of guest experiences across all sites.
Qualifications
* Must have experience in a leading food‑led hospitality business, strong UK brands and fresh‑food table service.
* Strong commercial mindset, detail‑focused and passionate about delivering exceptional guest experiences.
* Experience in high‑volume, late‑night hospitality operations is essential.
* Current operational level at OMD or OD with a proven track record of driving growth within a premium restaurant brand.
* Experience managing high‑energy or experiential venues with turnover of GBP 3m+.
* Hands‑on, commercially sharp, able to lead from the front and commit long term to an expanding business.
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