Business Support Officer - Administrative / Clerical (Public Sector) Location: Newry, BT34 | Hours: 36 per week | Employment Type: Temporary | Rate: £14.52 per hour Hatched Recruitment is supporting a public sector client in Newry who is seeking a Business Support Officer to provide high-quality administrative and business support across multiple council functions. This role plays a key part in delivering professional, flexible, and customer-focused services, ensuring efficiency and high standards of service delivery. Key Responsibilities: Provide comprehensive administrative and secretarial support to council officers, acting as a key point of contact for departments as required. Deliver confidential business support services across multiple departments, ensuring seamless cover and adherence to agreed service standards. Process and record applications, transactions, and queries in line with approved procedures and statutory requirements. Provide excellent customer service, including reception duties, liaising with internal teams, external agencies, and members of the public, and resolving queries or complaints. Maintain and manage data and document systems, including filing, archiving, retrieval, accuracy checking, and data transfer. Prepare and process correspondence, reports, and meeting documentation, including agendas, minutes, and follow-up actions. Support financial administration, including processing payments, invoices, bank lodgements, purchasing, stock control, and assisting with claims and budget monitoring. Organise and support meetings, projects, and events, ensuring smooth delivery and compliance with council standards. Assist in the operation and monitoring of business support and quality management systems, recommending and implementing improvements. Contribute to staff support activities such as inductions, training, and peer mentoring, promoting high standards of service delivery. Ensure compliance with health and safety, equality, data protection, and all relevant council policies and procedures. Undertake other duties as required to support the evolving needs of the Business Support Service. Candidate Requirements: Minimum of 5 GCSEs (Grades A-C) including English, or equivalent qualifications. At least 12 months' relevant administrative experience, including: Providing business support within an office environment. Delivering high standards of customer service in line with organisational procedures. Preparing and maintaining accurate documentation, correspondence, and records. Strong organisational and IT skills, with the ability to prioritise workloads effectively. Excellent communication skills, both written and verbal, with the ability to liaise confidently with colleagues, customers, and external stakeholders. Benefits: £14.52 per hour (PAYE). Pension contribution. Additional Information: Full-time, temporary contract. 36 hours per week. Based in Newry, BT34. If you are interested in this opportunity, please email your CV to karen@hatched-recruit.com with the job title in the subject line. Hatched Recruitment is an equal opportunities employer. Only shortlisted candidates will be contacted.