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Compliance officer

Cardiff
London.bet
Compliance officer
Posted: 4 February
Offer description

Job Title: Compliance Officer

Industry: iGaming

Reports To: Head of Compliance & MLRO

Team: Compliance

Location: UK-based (hybrid) with occasional travel to Cardiff and Colchester

Hours of Work: Full-time, 40 hours per week, working across a 7-day rota

Salary Range: £40,000 - £50,000pa

Who We Are:

LondonBet is a growing iGaming business operating under a UK Gambling Commission licence, committed to maintaining the highest standards of regulatory compliance, safer gambling and AML controls. Compliance sits at the heart of our operation and we work closely with our platform provider, Playbook Engineering, and internal stakeholders to ensure we meet both regulatory and business objectives.

About the Role:

We are looking for an experienced Compliance Officer to support the Head of Compliance & MLRO in maintaining and developing our regulatory compliance framework. This is a hands-on role with team leadership responsibility, providing second-line oversight across compliance operations while driving continuous improvement and building team capability.

You will play a key role in ensuring adherence to UKGC licence conditions, overseeing safer gambling and AML control and providing high-quality compliance insight to the wider business..

What You'll Be Doing:

In this role, you’ll oversee day-to-day compliance with UKGC LCCP, AML/CFT regulations and internal policies, including safer gambling controls, customer interactions, vulnerability assessments and AML monitoring. The role involves reviewing and updating policies in line with regulatory change and acting as the key liaison with Playbook Engineering on platform compliance requirements and incident escalations.

You’ll take ownership of internal compliance audits, QA reviews and the investigation of compliance incidents, producing clear remediation plans. This includes maintaining incident tracking, supporting regulatory reporting and UKGC submissions, and identifying emerging risks with appropriate mitigation.

You’ll play a key role in leading and developing the compliance team through day-to-day supervision, regular 1-2-1s, performance reviews, training delivery and the development of SOPs, while also supporting recruitment, onboarding and effective workload management.

The position also focuses on producing compliance MI and Power BI dashboards, analysing trends and risks and delivering regular reporting to senior management. Working closely with IT and platform teams, you’ll support data integration and the implementation of a case management system.

Working collaboratively across the business, you’ll provide clear compliance guidance to Customer Service, Payments, Marketing, IT, and platform teams and represent the Compliance function in cross-functional projects and meetings.

What We're Looking For:

Essential

* 5+ years’ iGaming compliance experience with direct UKGC licence exposure
* Strong working knowledge of UKGC LCCP, particularly safer gambling and AML
* Hands-on experience implementing and monitoring safer gambling controls
* Solid understanding of AML/CFT requirements, including MLR 2017
* Previous team leadership or supervisory experience
* Experience conducting compliance audits and QA reviews

Technical Skills

* Strong Excel skills (data analysis, pivot tables, lookups)
* Power BI experience (dashboards, data modelling, DAX)
* Experience with compliance or case management systems
* Strong analytical and reporting skills
* Confident using Microsoft Word and PowerPoint

Personal Attributes

* Clear and effective written and verbal communication
* High attention to detail and accuracy
* Ability to manage multiple priorities under pressure
* Confident people leader with strong stakeholder management skills
* Proactive, self-motivated and able to work independently

Desirable

* ICA qualification (or working towards)
* Experience with Playbook Engineering or similar B2B platforms
* Knowledge of additional jurisdictions (e.g. Malta, Gibraltar)
* Experience with tools such as Monday or ClickUp
* Previous involvement in UKGC compliance assessments

What We Offer:

•Supportive, values-led culture with a long-term view of success

•Opportunity to play a key role in shaping and strengthening the compliance function

•Professional development and training support

•Competitive salary

•25 days of annual leave plus bank holidays, increasing with length of service

Are You Ready?

If you want to grow with us in the world of iGaming and sport, send your CV and a brief cover letter to recruitment@london.bet.

We are an equal opportunities employer and welcome applications from all backgrounds.

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