Client:
Pact
Location:
Birmingham, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Reference:
aba3dee8f728
Job Views:
5
Posted:
12.07.2025
Expiry Date:
26.08.2025
Job Description:
Are you a real 'people person'? Are you a quick learner who's organised and keen to help out? Well, you might just be the person we need. Read on...
As a Pact Visits Centre Assistant, you will provide support to families visiting loved ones. You will work as part of the family team based primarily in the prison's visitor centre, but also across the visits hall, play area, booking line, and tea bar to provide a safe and welcoming environment, and offer advice, support, and information to friends and families visiting the prison.
About You:
To succeed in this role, you should have empathy and understanding of working with families in challenging circumstances, ideally involving prisoners and/or their families. You will need excellent organisational skills and the ability to manage a demanding workload. Supporting colleagues in Pact’s family work, having some IT skills, and possibly knowledge of safeguarding/child protection are also desirable. You should be comfortable working with people from diverse backgrounds and collaborating with different agencies and organisations. Essentially, you're a genuine 'people person' who is willing to work hard and contribute positively to the visits centre team in any way needed.
What Pact Offers:
Pact provides a wide range of employee benefits, including free confidential advice and counselling, cycle to work scheme, life assurance, eye care vouchers, generous annual leave, and more. You will have opportunities for internal training to develop your skills as a support worker, undergo a comprehensive induction, and be supported by a friendly and enthusiastic team.
Important: If you are not a passport holder of the country where the vacancy is located, you may need a work permit. For more information, please check our Blog.
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Created on 12/07/2025 by TN United Kingdom
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