About us
We are the UK's leading delivery management company providing efficient, high-quality and competitively priced services across Business Mail, Parcels, Fulfilment and Doordrop Media both in the UK and internationally. Distributing more than 4 billion items annually, we are market leaders in Downstream Access Mail (DSA) services handling over 50% of bulk business mail in the UK.
We are in the top 100 privately owned companies with 23 locations across the UK. Our success is down to our people and the values we all follow to delivery excellence to our customers.
We think as part of a team, act with a can-do attitude and do the right thing. Following these simple values has resulted in our people delivering and exceeded both our business and personal development goals.
We are a 'family' of uniquely different people with strengths in the areas we work in and always have the opportunity to be curious to enhance ourselves.
We are a disability confident employer and embrace Well Being, EDI and ESG to make ourselves and our environment the best it can be.
About the Role
Operational efficiency isn't just a target for you; it's second nature. Your strength lies in turning data into decisions that drive performance.
Sounds like you? Your next career move starts here. Join us as a Warehouse Resource Planner in Lutterworth.
This is a key role responsible for forecasting, scheduling, and optimising labour resources to keep warehouse operations running smoothly and cost-effectively.
You'll play a vital part in ensuring the right people are in the right place at the right time, aligning workforce availability with operational demand, particularly during peak and high-volume periods.
Job Opportunity
Core Responsibilities
Labour Forecasting & Scheduling
* Analyse historical data and forecasts to predict labour requirements, plan agency hours, and manage temporary staffing requirements.
* Create and maintain daily, weekly, and monthly labour plans, schedule shifts, and allocate resources to meet operational targets.
Operational Coordination
* Monitor and maximise productivity, adjusting staffing to maintain service levels, working closely with warehouse supervisors to adjust labour plans in real-time to keep labour costs within budget.
* Support warehouse management in prioritising tasks to optimise throughput.
Systems, Compliance & Reporting
* Ensure compliance with working time regulations and health & safety standards.
* Use workforce management and warehouse management systems (WMS) to track labour performance.
* Produce reports on labour utilisation, productivity, and cost metrics, and identify trends and recommend process improvements.
Why Join Us?
This Warehouse Resource Planner role offers the chance to make a measurable impact in a critical planning function, shaping how we manage labour resources to deliver outstanding service while keeping costs under control. You'll be part of a supportive, high-performing team in a dynamic logistics environment.
Shift - Monday to Friday 9 am to 5.30 pm. Flexibility is required to support the needs of the business
Company Benefits
* Annual leave enhanced with long service.
* Company Pension
* Long service rewards: both financial and leave-based.
* Health cash plan.
* Life assurance scheme.
* Critical Illness cover
* Access to our prestige benefits and rewards portal.
* Career development opportunities.
* Access to a well-established Employee Assistance Programme provider.
* And other excellent benefits you'd expect from a market leader.
Essential Skills
What We're Looking For
* Proven experience in warehouse operations or labour/resource planning, as a workforce planner, or planning analyst with a background in fast-paced logistics, supply chain, or retail distribution.
* Familiarity with managing agency labour and flexible workforce models.
* Strong analytical and problem-solving skills with the ability to adapt quickly and work effectively under pressure.
* Excellent communication and collaboration abilities.
* Proficiency in Excel and workforce planning tools (e.g. Kronos, Reflexis, or similar).
* Understanding of warehouse KPIs, operational workflows, UK labour law, and safety standards.
If you have strong analytical skills, thrive in fast-paced environments, and enjoy balancing people, performance, and efficiency, you could be a great fit for this Warehouse Resource Planner role; apply today