CARDIFF MAGISTRATES CARDIFF, CF24 0RZ, GWENT MAGISTRATES' COURT NEWPORT, NP20 4PR, SWANSEA MAGISTRATES SWANSEA, SA1 5DB, WREXHAM MAGISTRATES WREXHAM, LL12 7BP
Grade SEO
SEO
Post Type Permanent
Working Pattern Full Time, Part Time/Job Share, Flexible Working
Role Type Estates, Facilities Management, Property
Ministry of Justice
HM Courts and Tribunal Services
Job role: Area Facilities Manager - Wales
Grade: Senior Executive Officer (SEO)
Location: Wales (Regular travel will be required within your specified region, predominantly in South Wales)
Appointment term: Permanent
About us:
HM Courts & Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family courts and tribunals in England and Wales. Our roles support our service users and colleagues, where people and businesses access potentially life-changing justice. We’re looking for individuals who are committed to public service and want to make a difference in people’s lives in delivering justice.If you’re interested in developing a career with a real purpose, please apply.
About the role:
An exciting and fresh opportunity awaits you as you become a part of our dynamic and welcoming team within the HMCTS Property Directorate. The Area Facilities Manager is responsible for managing all day-to-day operational HMCTS property and facilities management related activities across a specified area, ensuring buildings are fit for purpose, provide a safe environment, and satisfy all statutory and legal regulations including repairs, preventative maintenance, cleaning, portering, waste and security services.
Your role as the Area Facilities Manager encompasses several key aspects (but not limited to):
* Responsible for understanding the business needs of HMCTS in the cluster to support and implement excellent facilities management services within operational delivery, utilising own understanding of facilities management and the principles of performance monitoring to be able to define and implement appropriate systems and procedures.
* Monitor and contribute to a dashboard reporting of progress and data for regular scrutiny and interaction within HMCTS including at senior levels, particularly considering user service level metrics to monitor in conjunction with the HMCTS Property Directorate and wider operations to improve the user service experience across the estate, reporting issues and trends to senior leaders for consideration.
* Responsible for managing the external service providers relating to facilities management in their area and contributing towards the contract monthly regional meetings utilising understanding of the services provided by the contractor (at a strategic and operational level), contract types, documentation, terms and conditions and management requirements as well as relevant contract law (supported by HMCTS commercial and legal departments) to work effectively with contractors to deliver a high-quality, safe and effective facilities management service.
* Responsible for managing a geographically dispersed team of Facilities Managers and fulfilling any additional roles and responsibilities associated with line management in line with HMCTS policy.
What are we looking for:
The ideal candidate for this position should demonstrate:
* A successful track record in managing people, properties and relationships, which includes travelling across a geographically dispersed multi-site FM and Security environment. With a strong background in Facilities Management & Contract Management.
* Established professional relationships with a range of stakeholders and users, using great negotiating and influencing skills to collaborate and share information to reach required outcomes.
* Proficient at using IT systems, such as (Microsoft Teams, Word Excel) and analysing data to make informed decisions.
* Strong communications skills are essential for this role, involving continuous interaction with customers and stakeholders. You will need to articulate key contract processes and expectations clearly, and effectively communicate actions and issues to non-technical audience.
* A good level understanding of Fire Safety, Security and Health & Safety.
* Experience of working within defined policies and procedures, for example financial constraints
* You must hold a full UK Driving Licence. The nature of the Area Facilities Management role in Wales, you must possess a valid entitlement to drive unsupervised in the UK, at the point of commencement of your duties. Remuneration will be applied in line with organisational policies. Once you have passed your 6-month probation period you will be eligible to apply for a vehicle under our corporate leasing scheme.
You will ideally have a technical hard or soft service qualification (e.g. Institute of Workplace and Facilities Management) or a suitable management qualification.
The successful candidate will have the opportunity to discuss and agree their preferred base location with their line manager at onboarding stage.
Please refer to the attached role profile for a comprehensive overview of the role.
Working Arrangements & Further Information
The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity.
Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.
For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks.
Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made.
MoJ candidates who are on a specialist grade, will be able to retain their grade on lateral transfer.
All candidates who are currently in receipt of Mark Time / Pay Protection should ensure they are familiar with the new policy on permanent and temporary promotion which can be found on the employee intranet.
The Ministry of Justice offers a flexible working system in many offices. Standard full time working hours are 37 hours per week. MoJ welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ’s Flexible Working policy.
The MoJ offers a range of benefits:
A nnual leave is 25 days on appointment and will increase to 30 days after five years’ service.
There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.
Pension
The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.
Training
The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.
Networks
The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees.
Support
* A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
* Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
* For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on GOV.UK or Childcare Choices. You can determine your eligibility at https://www.childcarechoices.gov.uk/ .
* Paid paternity, adoption and maternity leave.
* Free annual sight tests for employees who use computer screens.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order
* To the Civil Service Commission (details available here )
As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.
You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the SSCL Recruitment Enquiries Team.
Interviews are planned to commence early July (subject to change)
To apply for roles in MOJ you will need to confirm your employment history for at least 3 years prior to the date of application so that pre-employment checks (BPSS) can be undertaken. If you have spent significant time abroad (a total of 6 months in the past 3 years) you would be required to give a reasonable account of the reasons why.
For some roles you will be required to successfully complete National Security Vetting at Counter Terrorism (CTC), Security Clearance (SC) or Developed Vetting (DV) level as a condition of appointment. To meet CTC/SC/DV requirements you will normally need to have been resident in the UK for at least 3/5/10 years prior to the date of application (The level of checks that are required are stated in the advert).
If you do not meet the above requirements, you may still be considered if, for example:
* You've been serving overseas with HM Forces or in some other official capacity as a representative of HM Government
* You were studying abroad
* You were living overseas with parents
In such cases you will need to be able to provide referee cover for the period(s) of residence overseas. The duration of overseas residence and the country of abode will also be taken into account.
Success Profiles
Success Profiles will enable a fairer and more inclusive method of recruitment by enabling us to assess the range of experiences, abilities, strengths, behaviours and technical/professional skills required for different roles. This flexible approach to recruitment focuses more on finding the right candidate for the specific role. To find out more about Success Profiles to support your application please click here for further guidance .
We have provided detail of the assessment stages and areas being assessed to help you prepare for completing your application form, and to advise of what will be assessed following this, if you successfully pass the application stage.
Application form stage assessments
Experience
CV
Statement of Suitability - 750 word limit
Use of Artificial Intelligence (AI)
You must ensure that any evidence submitted as part of your application, including your CV, statement of suitability and behaviour examples, are truthful and factually accurate. Please note that plagiarism can include presenting the ideas and experiences of others, or generated by artificial intelligence, as your own.
Interview stage assessments
There is 1 interview stage for this vacancy.
Behaviours
Managing a Quality Service
Making Effective Decisions
Experience
Experience in Facilities Management
Experience in Contract Management
A Great Place to Work for Veterans
The "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces.
For further details about the initiative and eligibility requirements visit : https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans
Redeployment Interview Scheme
Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ are committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'.
MoJ are able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidate's will not be eligible for the Redeployment Interview Scheme if they are applying on promotion.
This job is broadly open to the following groups:
· nationals of the Republic of Ireland
· nationals of Commonwealth countries who have the right to work in the UK
· nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) https://www.gov.uk/settled-status-eu-citizens-families
· nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
· individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
· Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
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