Overview
Reference
Customer Serv Admin Salary
£12.71 - £12.71/hour Job Location
- United Kingdom -- England -- East of England -- Hertfordshire -- Stevenage Job Type
Temporary Posted
Thursday, May 21, 2026
Customer Service & Admin Assistant
£12.71 per hour | Contract until January Shift options: Sun–Wed or Wed–Sat Hours: 10am – 6pm
⭐ About the Role
We’re looking for a proactive Customer Service & Admin Assistant to join a busy, friendly team supporting customers with their delivery bookings. This role is ideal for someone who enjoys problem‑solving, speaking with customers, and keeping things running smoothly behind the scenes.
📞 Key Responsibilities
1. Preventing failed deliveries by confirming access, availability, and booking details
2. Providing excellent customer service with a confident, professional phone manner
3. Updating internal systems and maintaining accurate records
4. General administration and database use to support the wider team
💡 What We’re Looking For
5. Strong communication and telephone skills
6. A calm, friendly approach to customer conversations
7. Ability to multitask and manage a steady workload
8. Basic admin experience and confidence using databases or CRM systems
9. Reliability and a positive, team‑focused attitude