Who You Are You are a dedicated and proactive leader ready to provide first-line supervisory management to a team of approximately 180 Passenger Assistants. You thrive in ensuring performance excellence and safety standards, while offering advice and support to your team. You're solution-oriented, particularly in risk reduction, and are prepared to step into the role of Passenger Assistant when needed. What the Job Involves This position involves working closely with another 3 Passenger Assistant Supervisors to monitor the performance and safety of Passenger Assistants. You'll provide necessary guidance and support to staff, formulating solutions to mitigate risks in alignment with Health and Safety risk assessments and established safe systems of work. On occasions, you may need to perform the duties of a Passenger Assistant. Skills Leadership and team management Performance monitoring Risk assessment and mitigation Health and Safety knowledge Problem-solving Flexibility and adaptability