Together we are Trusted to Serve Scotland. Howâs this for job satisfaction: at Scottish Water we look after Scotland's most precious natural resource. From source to tap, weâre guarding Scotlandâs reputation for refreshingly pure water, and caring for our environment at the same time. Sounds good? Weâre looking for a motivated and adaptable Business Analyst to join the Water Byelaws Team. This is a fantastic opportunity to lead continuous improvement and support service excellence for both internal and external customers. What youâll do Youâll analyse processes from start to finish and create clear, practical maps and procedures. Work closely with colleagues and stakeholders to spot opportunities for improvement and make things better. Gather business requirements and support the delivery of exciting improvement initiatives. Manage data needs, carry out analysis, create performance dashboards and management reports, that keep everyone informed and on track. What youâll need You can communicate clearly and adapt your style to suit different audiences. Youâre self-motivated, curious, analytical and always eager to learn. You work well on your own and as part of a team, and you have a real passion for driving continuous improvement. Experience in business analysis, data interpretation and process improvement is a bonus â but donât worry if you donât tick every box. Weâll provide training and development opportunities to help you grow. Looking out for you While the work we do is important, we know itâs not the only thing that matters. Thatâs why we make sure you have everything you need to find a good work-life balance. This is a full-time role (35 hours per week) and youâll get plenty of time to recharge with 38 days of holiday every year (including public holidays). And you can even buy five more if you need a little extra time. You can also take time off to volunteer in your community. When it comes to major life events we have family-friendly policies around adoption, maternity, and parental leave. And for the everyday? We embrace flexible working. For your future, thereâs our pension (the âknow-what-youâll-get-when-you-retireâ kind), and life assurance. As for some nice extras? You can expect an annual company bonus. Not to mention access to SW Splash â handy rewards that can save you money on holidays, bills, and shopping. The not-so-small print ⯠This role will be a Grade 6. If youâre new to Scottish Water, youâll join us on a starting salary of £36,410. Performance-driven pay progression would then allow you to move through the range to a maximum of £46,990. If youâre interested in this role â or know someone else who might be - weâll be accepting applications until midnight on the 9th of December 2025. Job offers at Scottish Water are conditional, and will be confirmed on completion of our pre-employment screening, e.g. referencing, criminal record checks, license checks, etc. Screening is conducted on our behalf by a third party, and must be completed before your start date. Donât worry - weâll only start these checks once youâve accepted an offer.⯠A few final things worth knowing⦠ Research shows that some people avoid applying for jobs unless they can meet every single criteria. If youâre interested in this job, but donât tick all the boxes, apply anyway! We hardly ever hire people who can do every part of a job from Day One. Everyone has a learning curve. So donât rule yourself out!  Let us know if there are any changes we can make to our recruitment process to help you perform at your best. Lots of our people have disabilities or neurodiverse conditions (including some of our recruiters!). We're also aware that some people might be experiencing temporary challenges because of life events, like menopause. Weâre very used to making adjustments, so please donât be afraid to ask.  As part of our commitment to developing a flourishing Scotland, itâs important that all our employees are Scottish taxpayers. If you join us, your home address will need to be in Scotland. If you donât already live here, you'll need to commit to moving here within your first three months. Please note, Scottish Water takes the safety, health and wellbeing of our employees, colleagues and customers very seriously and as such you may be subject to Drug & Alcohol testing in line with our policy. Finally (finally!), candidates who havenât submitted an application in the last 12 months will have their records removed from our recruitment database. You wonât need to do anything. Your data will be automatically deleted. Weâre here to help. Ask us anything a t SWRecruitment@ScottishWater.co.uk Â