Job Description
Avencia are working with a well-established insurer who are looking to expand their London Market claims function with the hire of a Claims Adjuster in Leeds.
They are currently recruiting several roles, handling a diverse portfolio of professional lines, financial lines, or marine liability claims.
The successful candidate will be responsible for managing high-value, low-value claims that originate from the London market, working closely with colleagues in London and reporting directly to the London-based Claims Manager. You'll be joining a collaborative, high-performing team committed to delivering excellent service to brokers and insureds across broad and varied claims.
The role
* Handle a portfolio of high-volume, low-value claims from first notification through to settlement.
* Work closely with the London Claims team to ensure consistent handling, reserving and service standards.
* Maintain strong relationships with brokers, insureds and external partners, providing clear, professional communication throughout the claims process.
* Support the wider claims function by sharing insights, contributing to process improvements, and upholding the organisation's claims philosophy.
Skills & Experience
* Experience handling claims (essential).
* Good knowledge of the insurance market and claims processes.
* Strong organisational skills with the ability to prioritise effectively.
* Clear written and verbal communication skills and confidence engaging with brokers and clients.
* A collaborative mindset and a proactive, solutions-focused approach to work.
* The ability to analyse claims information, identify trends and escalate issues appropriately.
JBRP1_UKTJ