To provide an interface between the PayPoint Retail Management team and the managed retail accounts with a key focus on estate development and the project management of product and device implementations.
This role is a fixed term contract from July 2025 - February 2026
You will need to be able to travel to our office in Welwyn Garden City AL7 1EL
Develop a thorough understanding of the PayPoint business, including installation and operational procedures
~ Provide a based interface between PayPoint and the managed retail accounts
~ Provide operational and administrative support to the Retail Management team and managed retail accounts
Performance Reporting
~ Monthly reporting of sales activity and business results
~ To manage the Retail Management inbox promptly and efficiently
~ To oversee the completion of all managed retail company owned account installations, change of ownerships and decommissions
~ To take ownership of managed retail account operational issues as appropriate and escalate to resolution within PayPoint as required
~ In conjunction with the Retail Management team through thorough research and mapping, plan and manage device and/or product rollouts for all new and existing managed retail accounts
~ Support the Retail Management team on projects which will deliver commercial benefit to PayPoint
~ Work with other departments within PayPoint both locally and nationally on the design and implementation of value-added products and services to our customer
~ Monitor retailers’ sales performance in terms of their contribution and profitability
~ Execute the EPoS data import processes for symbol group promotions, transposing and maintaining the promotions for each group within the defined SLAs
~ Perform EPoS price file data import/export tasks in accordance with internal controls and processes within the defined SLAs
Customer service orientated
~ Experience of project management skills
~ Computer literate with a good working knowledge of Windows XP, Word, Excel and PowerPoint
~ Experience of interacting, analysing and compiling data
~ Strong experience of working with spreadsheets and databases
~ Experience working with Salesforce
Willingness to travel and visit retail accounts throughout the UK