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Sales and retention manager

Barnsley
Frasers Group
Retention manager
Posted: 20h ago
Offer description

2 days ago Be among the first 25 applicants

This is a full-time position reporting directly into the General Manager. Our Sales and Retention Managers are responsible for supporting them and the wider team in the successful operation of the gym, with a specific focus on driving new member sales, maximising retention, and overall growth of the live member movement through various strategies inside and outside of the gym.

The Benefits

* 20% discount across all Frasers Group facias
* Eligibility for the Fearless 1000 bonus scheme
* Free Gym membership
* Monthly Frasers Group Champion - winners get double their salary for the month
* Reward and recognition with our Everlast Gyms monthly champions
* Training and development through Frasers Group with recognised, funded qualifications available including Level 3 & 5 in management & leadership
* Enhance your fitness knowledge with product training and the opportunity to deliver personal training sessions and group training

Job Description

* Represent Everlast Gyms as an ambassador for fitness
* Demonstrate our elevated ways of working always
* Advocate for our FUNDAMENTALS sales process, leading by example and supporting the team to improve confidence and performance
* Focus on driving new member sales and retaining existing members to grow the live member movement
* Own the activity planners for the gym, ensuring they are thorough, well planned, and executed
* Implement strategies to increase lead generation both internally and externally
* Monitor dashboards and KPIs, communicating insights to the team
* Drive revenue from membership sales, products, and secondary lines to enhance profitability
* Prepare and deliver monthly sales presentations to management
* Build relationships with local businesses for partnerships
* Develop #WeMoveBusinesses membership opportunities
* Lead by example on reception and the gym floor to enhance member experience
* Support national focuses & incentives like #WorkoutWednesday & #WeCommunicate
* Provide honest, constructive feedback to support team development
* Assist with operational tasks including Health & Safety, Facilities, Maintenance, Recruitment
* Maintain high standards of cleanliness and presentation at all times

Qualifications

* Passion for health, fitness, and wellness
* Strong leadership qualities
* Adaptability in communication style
* Positive, solutions-driven mindset
* Exceptional interpersonal skills and a member champion mentality
* Driven and ambitious with a desire to learn and develop
* Flexibility to support the business including weekends and Bank Holidays

Additional Information

Visit our LinkedIn page to see more about our brand. This opportunity is for the fearless. The potential is massive, and the experience is unrivalled. Live and breathe our principles:

* Think without limits - think fast, fearlessly, and lead the team
* Own it and back yourself - own your role and results
* Be relevant - to our people, partners, and the planet


Seniority level

* Not Applicable


Employment type

* Full-time


Job function

* Management
* Wellness and Fitness Services

Referrals increase your chances of interviewing at Frasers Group by 2x. Get notified about new Retention Manager jobs in Barnsley, England, United Kingdom.

Barnsley, England, United Kingdom 2 days ago

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