Global Innovation and Technology Centre, Back Lane, Melbourn, Hertfordshire, SG8 6DP, United Kingdom, Melbourn SG8 6DP, GB
We believe in the power of ingenuity to build a positive human future.
As strategies, technologies, and innovation collide, we create opportunity from complexity.
Our teams of interdisciplinary experts combine innovative thinking and breakthrough technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results.
We are over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers, and technologists. We have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport.
Our teams operate globally from offices across the UK, Ireland, US, Nordics, and Netherlands.
PA. Bringing Ingenuity to Life.
This is a hands-on, in-office role based in our Melbourn office. Due to the systems being supported, there will be occasional weekend work and on-call duties, so flexibility is required.
The Group Systems Team supports various areas within the firm, including Business Engagement and Governance, Strategy and Enterprise Architecture, Infrastructure, Data and Analytics, Enterprise Solutions, Cyber Security, and Technology and Operations.
Our Service teams, within the Technology and Operations pillar, deliver end-to-end support for users, including the Global Service Desk, 2nd line, Application Support, Operations, Infrastructure, and Digital Workspace teams.
About the Infrastructure team
The Infrastructure Team, based in Cambridge, serves as a point of escalation for UK users. The team combines excellent problem-solving skills with high-quality customer service to resolve issues efficiently, using established processes and independent investigation to identify, resolve, and document fixes.
This role involves managing segregated, technically rich environments, providing opportunities to develop skills in technical management, automation, and operations, while ensuring environments are available, reliable, secure, and meet demands.
Qualifications
About you
You should have strong knowledge in designing, building, maintaining, and supporting Azure cloud environments, including implementing Azure Virtual Desktop (AVD) (Essential).
Excellent knowledge of M365, O365, Exchange, virtual hosting (Omnissa VMware Horizon), Hyper-V, SaaS Backup Platforms, and Group Policy.
Good troubleshooting skills and the ability to work under pressure to identify and fix IT security vulnerabilities, as well as implementing new IT technologies and services.
Strong communication skills at all organizational levels and the ability to write clear documentation.
Comfortable working independently or in a team, using own initiative.
Organizational skills to plan and maintain infrastructure, ensuring it remains current and available.
We encourage applications from candidates who meet most but not necessarily all the criteria, as we value potential and motivation.
Apply today by completing our online application
Additional information
Life at PA focuses on enriching our people's work experience through growth opportunities and meaningful work.
Our purpose guides our client and team interactions, supporting communities to address complex challenges. We are committed to fostering a diverse, inclusive workplace where everyone can thrive.
We support the physical, emotional, social, and financial well-being of our people, offering benefits such as:
* Private healthcare for you and your family
* 25 days annual leave plus a bonus half-day on Christmas Eve, with options to buy additional days
* Generous pension scheme
* Community and charity initiatives
* Performance-based bonus
* Share ownership
* Tax-efficient benefits (cycle to work, give as you earn)
We are dedicated to equality and encourage applications from underrepresented groups. If you need adjustments during the recruitment process, contact us at recruitmentenquiries@paconsulting.com
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